He Found a Way to Make $1K/Hour From His Phone
Chris Koerner on The Koerner Office Podcast
0:00 In terms of like profit per hour, $1,200 an hour, $1,500 an hour.
0:05 That is like electric.
0:06 On the last 30 days, we did $45,000.
0:09 We did a live stream a couple weeks ago at my house.
0:14 My first ever, we made 900 bucks in 90 minutes.
0:18 Last year, we did $450,000.
0:20 And that's after fees.
0:21 Okay.
0:22 So, you're just seeing online that it's growing,
0:24 it's popular, and you thought, "What the heck?
0:26 Let's give it a shot." Yeah.
0:28 You had zero followers, no experience.
0:29 Yeah, it was a total leap of faith.
0:31 In my anticipation, I was like, we're probably not going to sell anything.
0:34 And so what happened was is we sold everything
0:37 and it was like a 2hour just like I'm blown away.
0:40 It just absolutely crushed.
0:42 What were your total sales for those 2 hours?
0:45 $4,500.
0:45 Holy crap.
0:46 Yeah.
0:47 $2,000 profit for one stream.
0:49 Mhm.
0:49 Yep.
0:49 That's incredible.
0:50 And there's no competition for it.
0:52 It's brand new, so it's just like blue ocean.
0:55 Tons of opportunity.
0:56 How can people win there?
0:57 The listener listening to this who is interested
1:00 in live selling to make some extra money,
1:02 if you're interested at all in that, then you're good for it.
1:05 Here's how I did it.
1:06 If I can do it, you can definitely do it.
1:09 It's a huge, huge, huge opportunity right now.
1:11 They project live selling to be a $2.5 trillion industry by 2033.
1:16 Get in early, as early as you can.
1:21 My guest today makes 175 bucks an hour
1:24 in profit selling other people's stuff on live stream.
1:28 He started with zero followers, zero experience.
1:30 He's never live streamed before in his life.
1:32 His first stream, he sold 150 items in under two
1:36 hours and he started every single item at a dollar.
1:39 That was a year ago.
1:40 And now he's doing half a million dollars a year
1:43 on a platform that almost no one is using yet.
1:45 So stick around to the end because he will
1:47 break down the exact playbook for how you can
1:50 make your first thousand in profit live selling even
1:52 if you've never gone live before in your life.
1:55 Even if you're an introvert like me, you're going to love it.
1:57 Well, Kip, why don't you just tell us who you are and what you do?
2:00 Yeah, thanks Chris.
2:01 I've been reselling uh just in general for the past
2:04 seven years and most recently started reselling on whatnot,
2:08 which is live selling on whatnot.
2:10 Live auctions.
2:11 start them at a dollar, let them run for 10, 30, 20,
2:14 you know, however long, 20 seconds, and sell it and ship it out.
2:18 And it's been pretty crazy the last year, just the growth of live selling,
2:22 seen more sellers hop on, seen more buyers hop on, and just
2:26 every single month something is different on the platform specifically,
2:30 but also just live selling in general.
2:33 So before that, I mean, I had run the gambit of eBay,
2:38 Amazon, Etsy, Poshmark, you know, the whole nine yards.
2:40 So what what really got me into whatnot was uh or just live selling in general
2:44 is I used to sell on Amazon pretty big a couple years ago and account
2:48 got suspended for 180 days and so it was like a forced transition like okay
2:52 well I got to move product I got to make money for my family and live
2:57 selling was interesting I knew it was an emerging market I tested it out was
3:00 pretty blown away and this was this was pretty much a year ago so February 2025
3:05 and since then it's just been off to the races a lot of failures in between
3:09 there and now but a lot of success as well and a lot of learning.
3:12 What types of items were you selling on Amazon?
3:15 Pretty much everything on Amazon.
3:16 We say we just read the data.
3:18 And so I would sell pet supplies,
3:20 but I would also sell toothpaste or, you know, really random things.
3:24 If the data works out,
3:25 if it's going to be profitable, then I'll make the purchase.
3:28 Yeah.
3:28 You mean you use these third party tools to find items
3:31 that had more demand than supply and that's where you would go?
3:34 Yeah, pretty much.
3:34 You look at the data to see, okay, this product sells 500 units a month.
3:38 I think if I sold this product, I could get 10% share of that.
3:42 So, um 50 units a month would be my share
3:45 and I can buy it for $8 and it's selling for $20.
3:49 After fees, I'll net call it five bucks.
3:52 $5 a unit, 50 times a month that works out.
3:54 Let me buy, you know, three months supply or four month supply.
3:57 Then you just do that over and over and over again.
3:59 And it could be, like I said, the data.
4:01 It could be pet toy.
4:02 It could be toothpaste.
4:03 It could be lighting equipment.
4:04 It could be anything.
4:05 Did your Amazon account ever come back after getting banned?
4:08 Yeah.
4:08 So, it was 180day suspension due to like a technical thing.
4:12 I forgot to delete something and there goes, you know, a $2 million business.
4:17 2 million.
4:18 So, what were you doing per month in revenue and profit at your peak on Amazon?
4:24 Revenue was $150,000 a month and then
4:27 profit was anywhere from, you know, after everything,
4:30 all the fees, all the returns, everything probably,
4:33 I mean, anywhere from $10 to $20,000 profit a month.
4:36 So on the low end it' be 10K and then you know
4:39 during the really high peak months you could get up to 20.
4:42 Yeah.
4:43 Okay.
4:43 So this happens and I like to say constraints equal creativity.
4:46 This is a massive constraint.
4:47 It's the equivalent of getting laid off unexpectedly, right?
4:50 Big deal.
4:51 Pretty bad.
4:52 And you told me before we started recording, you know, this was February 2025.
4:56 You said you have one child that's 13 months old.
4:59 So this happened around the same time your kid was born.
5:02 Yeah.
5:02 It's funny you bring it up.
5:03 I was literally in the hospital.
5:05 My wife had just had the baby and Amazon account is like calling
5:08 me like you know some overseas person is calling me about my account.
5:12 I've said before it's like the most joyful and like
5:15 stressful time in my life as an Amazon seller.
5:17 You know that like this could be the end of Amazon, you know, for me.
5:21 So man, I distinctly remember like two to three different times in the hospital
5:25 with one of my children where something very stressful was happening at work.
5:29 You know, I wish I could say like it puts things into perspective,
5:33 but like it just it just everything sucks more, you know?
5:37 Yeah.
5:37 Yeah.
5:38 Okay.
5:38 So, you hadn't done anything on whatnot.
5:41 You're just seeing online that it's growing,
5:43 it's popular, and you thought, "What the heck?
5:45 Let's give it a shot." You had zero followers, no experience,
5:48 cuz obviously live selling and selling on eBay are like night and day.
5:53 Yeah.
5:53 It was a total leap of faith.
5:54 Total, "Hey, let's give this a shot.
5:56 I have no clue if this is going to go well or not." Now,
5:59 I know this could be a whole other episode in and of itself,
6:01 so we don't need to get into the weeds,
6:03 but what's the 8020 of how and where to procure profitable products?
6:07 Yeah.
6:07 Well, it definitely depends on what category you're going for.
6:11 Primarily on whatnot, it's a liquidation platform because
6:14 we're talking about live auctions specifically.
6:16 Call it a 30-second auction, a 10-second auction, whatever it may be.
6:21 You're essentially demanding a purchase from your audience
6:24 who's watching you live every 30 seconds.
6:27 And because you're doing that, your price per, you know,
6:30 your sale price is going to be significantly lower than if that consumer
6:34 had time to make the choice and think about it and compare and contrast.
6:38 So your price per unit is going to be a lot lower than it will be on eBay,
6:41 then it will be on Amazon,
6:42 then it will be on these, you know, quote unquote four full price channels.
6:46 So it's a liquidation outlet essentially.
6:47 We're typically buying around 90 80 to 90% off
6:50 and then looking to sell at 60 to 50% off.
6:53 And so those liquidation goods, you know,
6:56 you can find them through relationships who people have contracts
6:59 with Target or contracts with Macy's or contracts with Sam's Club,
7:03 whatever, and say, "Hey,
7:05 we get all their customer returns for, you know, 95% off.
7:08 We'll sell them to you for 90% off."
7:10 And so there's a lot of relationships there.
7:12 Then there's also those public sites.
7:14 I can't say enough good things about Beto.
7:16 It's consistent liquidation goods that you can fuel your business from.
7:20 And so that's a great place to start.
7:21 And to do that, you just need
7:23 a resell certificate and some googling skills, basically.
7:25 100%.
7:26 All right.
7:26 So, what does that first month look like?
7:29 What do you buy?
7:30 Why do you choose it?
7:31 How much money do you make, if anything?
7:33 Yeah, great question.
7:34 And I had no clue what to sell on the platform, right?
7:38 And we're specifically talking about whatnot right now.
7:40 About 45 days ago, we started selling on TikTok as well,
7:43 which I'd love to talk about.
7:44 But specifically for whatnot, which was about a year ago,
7:47 we reached out to one of the suppliers that we
7:50 had purchased some Amazon goods from and just said,
7:53 "Hey, this, you know, account thing happened to us.
7:55 Do you have anything that is liquidation
7:56 that would be good for whatnot?" He said,
7:58 "Yeah, I actually sell to a couple whatnot sellers,
8:00 and I think this load would be pretty good, and it's uh kitchen appliances,
8:04 small kitchen appliances from a big retailer." It was, it was Macy's.
8:09 It's X price per unit.
8:11 Um, I think it was maybe 400 units and I
8:13 I generally don't know what I paid for each unit, but customer returns.
8:17 And so it was like coffee makers, it was vacuums, it was espresso machines, uh,
8:22 air fryers, toasters, you know,
8:24 all these things that I I actually had an interested in.
8:26 Like whenever I go to Marshalls, when I go to TJ Maxx,
8:29 I'm always in those sections like what kind of coffee maker can I get?
8:32 What kind of um, you know, stainless steel pan can I get?
8:35 I like that stuff.
8:36 So, I was interested in this.
8:37 I thought this would be pretty good.
8:38 the price point was right and I had not seen that on the platform before.
8:42 So I wanted to bring something a little unique
8:43 and so you know of course I looked into these categories.
8:46 I looked at the top sellers.
8:47 I looked at the formats that they were selling.
8:50 I definitely watched the different like personalities and whenever I was
8:54 watching a stream I would constantly just kind of summarize like
8:56 if I scrolled off or if I you know closed
8:59 the app on my phone it's like why did I do that?
9:02 Because there's a lot of moments when I don't do that.
9:04 And so I was like was it something the streamer did?
9:06 Was it something the um just I didn't like the items?
9:09 Was it the price point?
9:10 Was it And it usually, you know, you learn from those things.
9:12 So, that was the research I did as far
9:14 as uh like can I have success on the platform?
9:17 Believe it or not, just because you're watching
9:18 this doesn't mean you're subscribed to my channel.
9:20 YouTube's going to show you stuff even if you're not subscribed to it.
9:23 Over half of people that watch my videos are not subscribed.
9:26 It would mean the world to me if you just hit subscribe.
9:29 Thank you so much.
9:30 All right.
9:31 So, tell me how your first live stream went with those appliances.
9:34 Yeah.
9:34 So, it's like, okay, well, live should be pretty straightforward.
9:37 I'm going to figure out how to pack it.
9:39 I'm going to figure out these things after it.
9:41 I'm not like worried about that stuff.
9:42 I know how to pack products and I'm not going to let that hold me back.
9:45 So, we get these products and one thing I
9:48 didn't anticipate was that these are customer returns and so
9:50 they're actually going to need to be tested because
9:52 there's a lot of coffee makers that don't work.
9:54 There's a lot of toasters that don't work.
9:56 There's a lot of air fryers that don't work.
9:57 And I'm not trying to sell those products to these people.
9:59 You know, that's just not a good experience for them.
10:02 And so that took significantly long.
10:04 You're brand new to this category,
10:06 so it could be 5% were returned because they were defective.
10:10 It could be 95%.
10:11 You just don't know yet.
10:12 I had no idea.
10:13 I took a the price I do remember the price per unit was so low.
10:16 I'm like, I think this is good.
10:18 Even if, you know, if I throw away half the load, I think I'm probably okay.
10:22 Okay.
10:22 So, you did think to start testing these before
10:25 you sold them or you learned the hard way?
10:26 I did think to start testing them.
10:28 Yes.
10:28 And I didn't see, you know, other accounts like testing the products.
10:31 Um, a lot of the other accounts that were selling it were just like,
10:34 hey, they're customer returns.
10:34 If it works, it works.
10:35 If it doesn't, it doesn't.
10:36 And that's not experience I want to give my people or my customers.
10:39 So, we tested them.
10:40 Took very long time.
10:41 We I kind of had to systemize it like, you know, is it A grade?
10:45 Is it S tier?
10:46 Is it C tier?
10:47 Is all the parts here?
10:49 So, I brought in my family.
10:50 Thankfully, they knew that I was in this stressful state,
10:52 you know, with my Amazon account being shut down.
10:54 So, they were super duper helpful and I didn't have to pay them.
10:57 So, that helped.
10:58 But long story short, we get to the show.
11:00 I'm gonna start them at a dollar, which is crazy because these are,
11:03 you know, $200 espresso machine or it's a What was the first thing you sold?
11:08 Probably a toaster oven.
11:10 Let's say it's a toaster oven.
11:11 Yeah.
11:11 I had a lot of toaster ovens, which I'm like,
11:13 who's going to buy a toaster oven via live?
11:15 But they did.
11:16 Yeah.
11:16 So, you created a brand new whatnot account.
11:19 Is that right?
11:20 Yeah.
11:20 Brand new whatnot account.
11:22 No followers, subscribers.
11:23 Yeah.
11:23 Zero.
11:24 Zero.
11:24 Just brand new to the platform.
11:26 pretty much brand new to the category, too.
11:28 There's only I think there were only like one
11:30 or two sellers in the whole category of like appliances.
11:33 And so, you know, everybody who's tuning in to us,
11:37 they either a haven't even shopped kitchen appliances before,
11:40 or b, they definitely haven't seen us sell them.
11:43 And so, in my anticipation, I was like,
11:45 we're probably not going to sell anything.
11:47 We're going to be live for like two hours.
11:49 We might sell a few items, but I'm going to figure out how to ship these things.
11:52 I'm going to, you know, figure out how the platform works.
11:55 I don't expect success in the first one at all.
11:58 And so what happened was is we sold everything
12:01 and it was like a 2hour just like I'm blown away.
12:05 So I have to know like how many people were watching
12:08 and like to me it's just crazy that someone with no followers,
12:11 no subscribers, no anything, no history, track record, reputation,
12:15 can create an account, start live selling and whatnot is sending you people.
12:18 It's like Tik Tok, right?
12:19 They're just swiping looking and you know it's like shoe shoe Pokemon card shoe.
12:25 Yeah.
12:25 Toaster oven.
12:26 Yeah.
12:26 Huh.
12:26 Yeah.
12:27 And I think it was a big um surprise to a lot
12:30 of consumers because they had never seen those types of products on whatnot.
12:33 And it's really exciting whenever you see something on whatnot.
12:36 Like food has just become a pretty new category.
12:38 Like in the past 8 months, it's been pretty new.
12:41 And so at the beginning it's like, "Oh shoot,
12:44 I never thought I could buy cereal on live platforms, but this is fun, right?
12:48 It's a little addicting." And so people tuned
12:50 in and they they were interested and yeah,
12:52 we caught their attention pretty quickly with some of the products
12:55 that we had because they just hadn't seen that before.
12:58 How many people were watching it like in the beginning
13:01 like first 10 minutes versus at your peak?
13:03 Yeah.
13:03 So at the beginning,
13:04 you want to start out strong because there's a little bit of a boost,
13:07 especially at the beginning of your show.
13:08 If you start making sales, they're going to push you to other people.
13:11 You know, we started probably with 20 people,
13:13 then 40 people, then 50 people, then 60 people.
13:15 That's a lot.
13:16 Um Yeah.
13:16 I mean, we got up over a hundred people in our first
13:19 few shows for sure because it was just number one,
13:21 the prices were really good because we were selling things that, you know,
13:25 we didn't have a following.
13:26 So, everybody to us is new.
13:27 They're a little hesitant to bid.
13:28 So, the prices were really good, which drives up viewership.
13:31 You start at a dollar, which is instantly engaging.
13:33 That's what's really engaging.
13:34 But just about live auctions in general, is that if you start at a dollar,
13:39 you have people's attention because this is an $80 item.
13:42 If you were to keep swiping and you were to see an $80 high heel,
13:46 are they not usually starting that at a dollar?
13:48 Is that not common?
13:49 It depends on kind of the seller strategy, how many followers they have.
13:53 What performs the best at live auction,
13:56 the live auction level is high perceived value items.
14:00 And so you just mentioned an $80 heel.
14:02 Heels I I know because I sell women's fashion now,
14:05 but heels are low perceived value.
14:07 You know, you don't know are they worth $20?
14:09 Are they worth $100?
14:10 Are they worth $300?
14:11 Are they worth $5?
14:12 You really don't know by looking at it.
14:15 And so to your example, yes, you'd want to start at a dollar or, you know,
14:19 if they're higher retail,
14:20 you could start at higher if they're if the value, you know, made sense.
14:24 In the example of like kitchen appliances,
14:26 I I learned the high perceived value thing pretty quick because we
14:30 would have a Ninja air fryer that has all the bells and whistles.
14:35 This is a probably $299,300, you know, almost $400 air fryer.
14:40 Then we'd also have a basic Ninja air fryer that's probably worth like 150.
14:44 The price points would be almost identical if not sometimes in favor of the one
14:49 that is cheaper because to the consumer when they have a 10 to 20 to 30 second,
14:54 you know, time frame to make a decision,
14:57 they're not factoring in all the different features that this one has,
15:00 all the different, they don't have time.
15:02 No, they don't at all.
15:03 And so what they see is an air fryer that has a perceived value in their mind.
15:06 Call it 120 bucks probably.
15:08 Then they have a Ninja air fryer.
15:10 So maybe that's a little bit higher, a little bit nicer brand.
15:13 So anything, let's say there they're valuing at $150.
15:16 Anything under half of that, right?
15:18 75 bucks, that's a steal of a deal to them.
15:20 Whether or not it's worth $100, $200, $300, $400.
15:23 Focus on those high perceived value items.
15:25 And with that kitchen electronic show, man,
15:27 that that I learned that so much when we'd have different toaster ovens,
15:30 really nice toaster ovens, cheap toaster ovens,
15:32 they'd all go for about the same.
15:35 H.
15:35 So with that knowledge intact,
15:37 then it kind of influences how you go purchase the next batch of items, right?
15:42 Yeah.
15:43 100%.
15:43 We're looking for high perceived value items at, you know, liquidation pricing.
15:47 Yeah.
15:47 And so one of our biggest traps is is you get
15:51 emotional and you try to purchase a brand that you really like,
15:54 that you think is expensive, that everybody should like.
15:57 You bring it in, nobody's heard of it,
16:00 and to them it's just a t-shirt or to them
16:02 it's just a dress or to them it's just sweatpants, right?
16:04 They don't know the actual value of the product.
16:06 And even if you tell them the MSRP or the retail, it's like, yeah,
16:09 but it's the same reason why, you know,
16:12 stores on Fifth Avenue have a such a big experience.
16:14 They smell good.
16:15 You you meet people who, you know, they have a, you know,
16:18 the store associate is because they're trying to raise
16:21 your perceived value of the products in there.
16:23 And whenever you're live selling, you don't necessarily have that experience.
16:25 It's like you bring up this brand, maybe it is really nice,
16:28 but the consumer doesn't have that experience
16:30 that they know it's nice until pulled,
16:32 you know, until they know, until it's established in their mind.
16:35 So, yeah, we're, you know, we're sourcing those high perceived value items.
16:38 It gives me an idea.
16:39 You mentioned like the instore experience on Fifth Avenue.
16:42 I may there are probably people doing this, but if I were live selling anything,
16:46 I think it would be really cool to have your background like
16:49 be wearing a a tux and have your background look super high-end.
16:52 Like even if you're selling protein bars, Pokemon cards, doesn't matter.
16:55 Like I just feel like that would make a difference as opposed
16:59 to like selling from a storage unit like so many people do.
17:02 100%.
17:02 Not that there's anything wrong with that.
17:04 Well, I think it's both and, right?
17:06 I think if you're selling from your warehouse, selling from your storage unit,
17:09 people feel like they're getting a deal because there's no other cost associate.
17:12 Like this is steal of a deal.
17:13 It's the thrill of the deal.
17:15 It's the thrill of the hunt.
17:16 So there's that aspect.
17:18 If you're, you know, making a really high-end experience,
17:20 it's just a different It's just different.
17:22 People like both.
17:23 People like both.
17:24 Yeah.
17:24 Okay.
17:24 So, when you say you sold everything in that first auction,
17:27 you mean all eight pallets?
17:29 You sold everything?
17:30 Yeah.
17:30 No, everything that we had tested.
17:32 Okay.
17:32 And so, it was a slow testing period,
17:34 but we were testing for a few days and probably had 150 items.
17:38 You know, that's all we could even store because I had a pretty small space.
17:42 When you get them out of the pallet, it takes up more space.
17:45 And so, I was like, well, this is literally all that we can sell right now.
17:48 And so, that's what we did.
17:49 And we sold it all in I think it was an hour
17:52 and 45 minutes and which is really short in terms of live selling.
17:55 Now, how extensively do you test?
17:57 Cuz like a toaster it's like cool, you push it down, glows red, good to go.
18:02 But like an espresso machine,
18:04 it's like are you making espressos with this thing?
18:07 You know what I'm saying?
18:08 Like how extensively Well,
18:09 that's exactly what what we ran into specifically with coffee makers is like you
18:13 can't I'm not going to run a pod through this K cup machine, you know?
18:17 So, with the coffee makers, it was like, "Hey, this turns on, it holds water.
18:21 That's as far that's as much as we know."
18:23 And then with um things that we can test,
18:25 like you're saying, toaster ovens, like I know that this gets hot.
18:28 I know that it works.
18:29 Things with blenders, like you can test a blender,
18:32 vacuums, you can test a vacuum.
18:33 So, coffee makers specifically, we just couldn't fully test.
18:36 And there was a couple of them that consumer got in.
18:39 It's like, "Hey, it's leaking." It's like, "Okay, well, I didn't know that.
18:42 So, here's your refund." But yeah, it's like,
18:44 "Hey, it turns on." Yeah, this vacuum works great.
18:46 It sucks.
18:47 This vacuum sucks.
18:48 You will love it.
18:49 Okay.
18:49 So, how many items, give or take, would you say you sold?
18:54 150.
18:54 I think it's 150.
18:55 Yeah.
18:56 In an hour and 45 minutes, which Yeah.
18:58 Which that sounds about right.
18:59 That's fast, man.
19:00 45 seconds, give or take.
19:02 Yeah.
19:02 About an item.
19:03 Right now, we target about an item a minute, but yeah,
19:06 I think probably back then it was a lot faster because we just were like,
19:09 I just run the item, you know.
19:11 What were your total sales for those two hours if you remember?
19:14 $4,500.
19:15 Holy crap.
19:15 And maybe I have some other numbers wrong,
19:17 but I did look at the revenue, $4,500.
19:20 So, we purchased the lot basically on an average price per unit.
19:25 And so, the items that we sold that day based on our average price per unit,
19:30 we I think we made a little bit of money and then after the shipping,
19:34 supplies, and everything, it was bas.
19:36 Okay.
19:36 However, whenever you purchase a lot based on average price per unit,
19:40 you know, you have some really crappy items, you have some really great items.
19:43 You really don't know until you sell it all what what's the deal
19:47 here because it also came with like some salt shakers, you know?
19:50 I can't get $14 or what.
19:51 I don't remember what I paid, but it was probably 12 $14.
19:54 I can't get $14 out of those.
19:56 So, back of the napkin, 30 bucks per unit.
19:58 You sold 150 of them in almost 2 hours.
20:01 And you said, you know, you try to buy these 80 to 90% off retail.
20:05 So, those these are on average $150
20:07 to $300 items that you're selling for 30 bucks.
20:09 Yeah, that makes me think about it.
20:11 I remember looking at the average retail price
20:13 and that's what kind of got me over the edge.
20:16 It was like it was probably 160 bucks average retail price.
20:18 And so if I'm you, I'm looking at this like all right,
20:21 I basically just got a free education.
20:23 I didn't make any money here, but I didn't have to pay 100 grand for an MBA.
20:28 Like now I feel very confident about whatnot.
20:30 Now my next pallet is going to be three times as profitable.
20:33 Like now I know this, now I know that.
20:35 Now I have reviews, now I have stars,
20:37 now I have followers, now I have credibility.
20:38 like it is only going to get easier from here on out.
20:41 Is that what you're thinking?
20:42 100%.
20:42 Because now I had followers.
20:44 Um I understood how shipping worked.
20:46 I understood that people didn't really care too much about the testing.
20:49 They wanted me to go faster.
20:51 You know, they wanted the the speed.
20:53 I realized too that a a brand new sealed product
20:56 goes for pretty much the same as a, you know, hey, this is customer return.
21:00 It's open, but it looks great.
21:01 So, I learned those things.
21:03 Um, I learned that the high perceived value aspect that this toaster oven
21:06 went for the same as this toaster oven even though this one's way nicer.
21:10 So, yeah, free education, learned so much and I grew my audience, right?
21:13 So, I know that those people are going to come
21:15 back and I did a test the other day, right?
21:17 So, we did those in February and I was talking
21:20 about it on stream the other day and people are like,
21:23 "Yeah, I actually remember finding you in February of last year
21:27 and they're still watching us today," which is mind-blowing to me.
21:30 Do you remember how many followers you got from that first stream?
21:34 And then second question is, how many followers do you have today, a year later?
21:37 Yeah, I probably had about 400 to 500 after that first stream.
21:41 It was pretty successful.
21:42 Holy cow.
21:43 Like I said, I really think being in that new category really helped.
21:48 And we were running giveaways which helped, excuse me, help you get followers.
21:52 Today on whatnot, we have 40,000 followers.
21:54 Wow.
21:55 So we grew about about a,000 a week, 800 a week.
21:59 How many hours of live streaming a week have you done on average since then?
22:03 Oh, that's a good question.
22:04 I know we've done over 250 lives and an average live is about 3 to four hours.
22:10 So, it's about over a thousand about 1,000 hours of lives.
22:13 What has your revenue your gross revenue been since then?
22:16 Since that first stream on So,
22:18 last year we did 450,000 in gross revenue and that's after fees.
22:23 They don't don't worry about the fees.
22:26 So, that's after fees.
22:27 So that's basically March 2025 through December 31st 2025.
22:30 Yep.
22:31 About 150,000 of it was in like November and December or maybe even more.
22:37 So the bulk of it was in Q4.
22:40 And then what about yearto date 2026?
22:42 Uh yeartoday 2026.
22:43 I know in the last 30 days we did $45,000 in revenue.
22:48 So yeah on pays for a little bit of growth.
22:51 Okay.
22:52 And then what was your profit last year?
22:55 And then your last 30 days profit on that 40.
22:58 So yeah, profit last year was about $100,000.
23:01 And so that's on that 40 $450,000.
23:03 There's some great buys in there.
23:05 I mean about 30% of that is from one like one liquidation purchase.
23:09 And then you know we had hundreds of others that were pretty
23:12 much either a wash or like kind of successful or not successful.
23:15 So we had one really good buy last year that really propelled us.
23:19 And then in the last 30 days, uh, $45,000 revenue, about $12,000 profit.
23:24 So, we're I was looking at it earlier, we're about 30% margin.
23:29 So, and and the thing with live selling is it fluctuates so much.
23:33 Yeah.
23:34 And whenever you look at the uh this what I tell
23:37 all new sellers is like the product that you are selling,
23:39 it's actually your live show.
23:41 It's not the individual products.
23:42 And so, we'll look at a live show as a you know, as the product.
23:46 So, okay, this stream made $800.
23:48 This stream made $600.
23:50 This stream made $200.
23:51 And when I looked at the average stream profit,
23:54 it was about $680 uh in pretty much since the last like eight months.
23:59 So, every time we go live, we'll make $680 on average profit.
24:04 Yeah.
24:04 Yeah.
24:04 Yeah.
24:05 And how long is your average stream?
24:07 Four hours.
24:08 Yeah, we shoot for four hours.
24:10 All right.
24:11 So, 175 profit an hour?
24:13 Yeah.
24:13 for a single person business or are there more people involved?
24:16 Yeah, so I have somebody who packs all
24:19 the orders and then we have a couple streamers.
24:21 So I stream occasionally,
24:22 but I have two other streamers that that stream for me as well.
24:24 The way that I like to do it is one person running the stream.
24:27 I I don't like the overhead of multiple people running a stream.
24:30 Yeah.
24:31 How do you compensate the other streamers?
24:33 I look at the market of like what is the per who's the person that I can get
24:38 for this role or want for this role
24:40 and what are their other options for getting a job.
24:42 And so for me, I wanted to find kind of collegeage girls
24:46 or I mean people who like clothing because we sell clothing and fashion now,
24:50 so who like clothing, who like apparel.
24:52 And so they're most likely going to either go get
24:55 a job at a boutique or go become a server, something like that.
24:58 And so I was like, okay, that's a $15, $16 hour job where I'm at.
25:03 I'm going to pay $17 an hour plus 1% commission.
25:06 So they can earn up to $25 $30 an hour if it goes well.
25:10 I think they average about $21, $22 an hour, which is great.
25:13 No problem with that.
25:14 Yeah, cuz you come in for five, six hours,
25:17 you know, it's not a super long shift.
25:19 Um, you're on camera, you're on social media,
25:21 people are following you, people are hyping you up.
25:23 It's a fun role to be a boss for in a way because those people are fun.
25:27 You kind of want to give them a space to be themselves.
25:30 Whenever I try to sell women's clothing, I do to do horribly, right?
25:34 But they love it, so they do really well.
25:36 Yeah.
25:36 People are spending thousands on custom AI agents
25:39 and I'm over here getting the same thing from Zapier.
25:42 Most of y'all still think that Zapier is just when this happens, do that.
25:46 But no, Zapier quietly shipped full AI agents.
25:49 All you do is tell it what to do in plain English and then it browses the web.
25:55 It'll read your data from Google Sheets, Notion, HubSpot, wherever.
25:58 And it takes action across over 8,000 apps.
26:01 And I just built one that qualifies all of my inbound leads.
26:05 It researches their company online and then enriches their record in my CRM
26:10 and then it pings my sales team in Slack while I sleep.
26:14 There's even a Chrome extension so if you're on any web page,
26:17 your agent can summarize it, pull data from it,
26:20 and push all that data into whatever app you
26:23 want without you ever having to leave the tab.
26:25 And the thing that everyone worries about with AI
26:28 agents is what if it does something dumb?
26:30 But Zapier just dropped AI guard rails built right in.
26:33 So you can add safety checks to any workflow.
26:36 It is a full AI workforce inside a tool that most of you already have.
26:40 So go build something on zapier.com.
26:42 There's never been a better time in history.
26:44 Do you worry about signing non-competes with them
26:47 or is that kind of a non-factor?
26:48 I haven't worried about that.
26:50 I think it's so locationational that I I don't know if they
26:53 even wanted to do like I don't know if there's any other sellers.
26:56 Well, they got to source the stuff that like people would think
26:58 like oh they're just going to start live streaming on their own.
27:01 And it's like, okay, yeah, if this happens and that and this and that goes
27:04 right and this goes right and this goes
27:05 right and they have the temperament for it
27:07 and they want to be a business owner like Mhm.
27:09 Yeah.
27:09 There's a lot that goes into it cuz I'm sourcing this product
27:13 and you know sometimes you put up $20,000 $30,000 on an order,
27:16 you know, that you plan to sell over the next couple weeks.
27:19 And I just know that that's not realistic for a lot of people.
27:23 They don't want to do that.
27:24 Yeah.
27:24 Okay.
27:25 So 175 bucks profit an hour.
27:26 That's after, you know, paying for your employees and everything.
27:30 They're happy, you're happy, it's fun, it's high energy.
27:33 Is there a type of person that excels at this?
27:36 Because I would have thought high energy extrovert.
27:38 That's the way to go.
27:40 But then my friend Braden who does this, like
27:43 he's not he's like me, like he's quiet, he's soft-spoken, he's an introvert,
27:47 and he's making hundreds of dollars an hour live selling protein bars, right?
27:51 Yeah.
27:52 So, what are your thoughts on like personality type with this?
27:54 Yeah.
27:55 So, whenever I look for I think looking for an employee who's going to be
27:58 a streamer is a little bit different
27:59 than just somebody who should start live selling.
28:02 I think if we're talking about the listener listening to this who
28:06 is interested in live selling to make some extra money.
28:09 If you're interested at all in that, then
28:11 you're good for it because you're going to run
28:13 into a lot of other issues outside of just
28:14 being live that you're going to have to overcome.
28:17 And if you're capable of overcoming those things, then you can be successful.
28:21 you'll be on stream and you'll understand quickly, okay,
28:23 this is what I did to get the most out of this one.
28:26 Okay, my audience, people want to shop from people they relate to.
28:29 So, no matter who you are, what type of person you are,
28:31 people will relate to you and then hopefully make a purchase from you.
28:34 It's the business side of things that is tough.
28:36 And if you're listening to this and you're
28:38 interested in that, then you're good for it.
28:40 If you're hiring a streamer, I'm finding people who have a natural interest
28:44 in the product because as a business owner,
28:46 I have a natural interest in the product.
28:48 It can make me money.
28:49 I understand what I paid for it.
28:50 I understand what I need to get out of it.
28:52 But that comes with stress that I don't want to put on a streamer.
28:55 I don't want them to have to know my cogs.
28:56 I don't want them to know, hey,
28:58 we need to get a couple bucks out of this one, you know?
29:00 I want that to be pretty natural.
29:02 I don't want them to go on camera and like sell sell sell, you know?
29:05 I want people they want to bring people in, have fun, be themselves.
29:09 So, I'm finding somebody who has a natural interest in this product,
29:12 has a lot of energy, um is extroverted, or at least can turn that turn that on.
29:17 and then somebody who can take feedback.
29:19 Feedback's super duper important,
29:20 especially when you're putting yourself out there on camera, right?
29:23 Hey, this show didn't perform as well.
29:25 You know, don't take it personally.
29:27 Like, let's figure out why.
29:28 And and I think what's really helped with that is
29:31 that I'm a dude who's sold women's shoes.
29:33 Obviously, I'm not the consumer.
29:35 I'm obviously have no special interest in women's shoes,
29:38 but I was able to be successful with it.
29:40 And so, here's how I did it.
29:42 You know, then I'm talking to the streamers about those things.
29:44 It's like, if I can do it, you can definitely do it.
29:47 How long did it take you to have
29:49 your first month that made you 10,000 in profit?
29:52 Well, I think it was about four months in.
29:54 Four months in, made 10,000 profit.
29:55 Had a couple losses after that.
29:57 And then 6 months till now, it's been pretty steady.
30:01 Um 10 $15,000 a month in profit.
30:04 What did you do right on that great purchase that you had?
30:06 And what can people learn from that last year?
30:09 So, you know, we're talking about liquidation
30:12 goods and you learn quickly that every brand,
30:15 every retailer has overstock, has customer returns.
30:17 And so, you have as a buyer,
30:19 I think it's really easy to be kind of the thrill of the deal, right?
30:24 Oh my gosh, I think this product's going to be really good.
30:26 Let me get after it.
30:27 And maybe it's in an auction format and you end up paying way too much.
30:31 You're on Bto, you end up paying way too much.
30:33 And that is super common.
30:35 Buy with math, sell with emotion.
30:36 Buy with math, sell with emotion.
30:38 There's no better example than that than
30:40 live selling because you're literally selling
30:42 with emotion whenever you understand how much you paid for all these things.
30:46 So that's the biggest thing is just you know I purchased
30:49 a lot of clothing and footwear before and then you know I think
30:53 our average buy cost probably about 10 15 bucks then we got
30:57 this load that was $5 and that was I mean that was
31:00 $5 a unit and that really propelled us and so you
31:03 know on paper it's like oh buy cheaper stuff but also was
31:06 just a really good deal that I was patient for that I
31:09 had negotiated and um you know obviously took a risk on it.
31:13 It was a It was, you know, thousands of pairs at $5.
31:17 You never know.
31:18 Shoes.
31:18 Yeah.
31:19 Shoes.
31:19 Yeah.
31:19 And what are some mistakes that you've
31:21 made that people could learn from on buying?
31:23 Yeah.
31:23 I mean, it's a buying with emotion.
31:25 You know, we you see the brands in certain auctions that you
31:28 want to bring and you you see other people selling them on whatnot.
31:31 You're like, man, I want to I want to sell
31:33 that brand because that brand does well for them.
31:35 It'll do well for me.
31:36 Then you end up paying too much for it and it's not your audience.
31:39 Might not be your audience, right?
31:40 Or it's all about that perceived value.
31:42 It's not necessarily just about your emotion whenever
31:44 you see the product and you should buy it.
31:47 I mean, as simple as it sounds,
31:49 it's like find cheaper products that have a higher the highest perceived value.
31:52 Like jewelry is a really exciting category.
31:55 Really good category,
31:56 especially for listeners here if they're into fashion or anything like that.
31:59 Jewelry would be the place I would go because it's small.
32:01 It's you can do it in your house,
32:03 you can do it in your apartment, and it has a super high perceived value.
32:06 How much is a gold necklace?
32:08 You know, I don't know.
32:09 Could be 80, could be 100, could be 200.
32:11 You don't know.
32:12 Yeah.
32:12 But the consumer sees it as a gold
32:14 necklace and probably thinks it's pretty expensive.
32:15 After your first live stream, you had 4 to 500 followers.
32:19 They followed you for kitchen appliances.
32:21 How important is it that you stick to that niche?
32:23 Because now you have followers in that niche.
32:25 So I'm thinking that's one school of thought
32:27 like I guess this is this is my niche.
32:29 Now the other school of thought is what not is an algorithm.
32:32 They're going to show me people strangers every single time.
32:35 How much weight to give to either school of thought?
32:38 I think that's a constant question that I have as well is like
32:41 should I keep doing what we're doing or should I try to bring
32:44 new culturally relevant products to our audience
32:46 and I found that as your audience
32:49 grows like you can bring them places with you if you
32:53 think they're interested and you can ask them anecdotally on stream like
32:57 hey are you interested in XYZ brand or are you interested in XYZ
33:01 product and people will oftent times say yes they really like you
33:04 as a streamer they like the way you do things maybe they like products.
33:08 I'm sure they do like the products, but at the end of the day,
33:11 they're following you for more than just the products
33:13 you have because they can go buy the products anywhere.
33:15 A good example of that is,
33:16 you know, we again started selling kitchen appliances,
33:19 moved to selling uh women's fashion, apparel, things like that.
33:21 And then about 6 months in, I was like, I want to try food.
33:25 I've seen people do food.
33:26 I want to try food.
33:27 So, I was talking to my audience, hey, I'm going to try food.
33:30 Make sure to bookmark this show.
33:31 So, I had the show up on our account.
33:33 They can bookmark it.
33:34 Then, they get notified whenever we go live.
33:35 And that's kind of a good barometer,
33:37 like if people bookmark it, that means they're interested.
33:39 So I had enough people bookmark it, I'm like, "Okay,
33:42 let's go make this purchase." So I purchased some
33:44 food and over 50% of the buyers in that show,
33:47 the food show, were returning customers.
33:50 And I had never sold food before.
33:52 And that could be seen as a good or bad thing.
33:54 I view it as a good thing because I had my audience and I was
33:57 able to leverage them into a new
33:59 category that they probably wouldn't have purchased beforehand.
34:01 as well as I got 50% new buyers
34:03 from a totally new category that they would never see me,
34:06 you know, selling women's fashion.
34:08 Yeah.
34:08 And so, um, I'm all for it.
34:10 I'm all for changing categories, switching it up.
34:12 I think as long as you do that anecdotal evidence of like,
34:15 hey, are you interested in this?
34:16 Yes or no?
34:17 If so, go ahead and bookmark this, you know,
34:18 or something like that so that you at least are,
34:20 you know, have the pulse, you know,
34:22 your finger on the pulse of what your audience wants.
34:24 Yeah.
34:24 I mean, it's a lot like this podcast,
34:26 you know, people connect with people, not businesses.
34:28 They want to buy from other people.
34:30 I like to say this podcast is Chris Kerner pushed out to the world.
34:34 Not just like AI ideas, not just sidehustle ideas,
34:37 not just like it's whatever I'm interested
34:39 that has anything to do with business.
34:41 Yeah.
34:42 And sometimes that's a a business that primarily women would start.
34:45 Sometimes men, sometimes AI, sometimes line striping.
34:47 If I find it interesting,
34:49 then that energy will come through and I'm going to attract people that like
34:53 learning about that stuff through my lens and voice and life history, right?
34:57 So I don't get hung up so much
34:59 on the the industry or the niche that I'm covering,
35:02 but rather am I interested in it genuinely and authentically.
35:06 And that's never steered me wrong.
35:08 And it's a huge benefit, too,
35:10 because if you had an AI podcast and what if AI became uninteresting,
35:14 you know, then what what's your podcast?
35:15 And it's the same thing with us.
35:17 Like yes, we sell women's footwear and apparel,
35:18 but what if I can no longer sell women's footwear and apparel for some reason,
35:22 you know, are you still going to follow me?
35:24 You know, same thing with you.
35:25 It's like you have a leveraged audience that you can
35:27 bring them and different ideas that you want to do.
35:29 It keeps it interesting for you, keeps it interesting for them.
35:32 Uh same thing with live.
35:33 Yeah.
35:33 Now, what about the food live that you had?
35:36 What kind of food were you selling and how profitable was that?
35:39 So, the food that I sold was I purchased it from BTO from Costco auctions.
35:44 So, we had a lot of like protein, energy drinks,
35:48 snacks, candy, some pantry items, anything you'd find at Costco.
35:52 What I love about live selling and is that you can kind of sell the unsellable.
35:56 And what I mean by that is like customer returns or individual pieces of food,
36:01 you can sell that on live because the customer sees you build
36:05 the box or they see the product that they're about to buy,
36:08 clothing, footwear, food, whatever it may be,
36:10 and then they associate a value with that and make the purchase,
36:14 you know, especially if you start the bid at a dollar.
36:16 And so that's what I love about it.
36:17 If you were to buy a food lot and try to sell on eBay,
36:19 you'd be listing these things for hours and hours and hours.
36:22 Some wouldn't sell, some would sell.
36:24 It just is I mean, nobody would do that, but I think I don't think you would.
36:28 But on live, you're able to do that.
36:30 And so yeah, what we did is we
36:32 bought brought in all these uh customer return food, which sounds really gross.
36:36 Thankfully, it's like a 40 pack of Monster that the consumer took a Monster out,
36:40 they drank it, they didn't like it, they returned it.
36:43 So then you get 39 monsters, right?
36:44 And they're all brand new.
36:45 I didn't know Costco was allowed to sell that stuff.
36:47 I thought they had to destroy any returned food.
36:50 Yeah, on betock there's everything.
36:51 They're not destroying it.
36:53 No, they're not.
36:54 And I think they I'm not trying to put them on blast here,
36:57 but I think they should have uh some of it cuz we
36:59 got like 15% of our lot was a recalled like beef jerky.
37:04 So, we're not going to sell that.
37:06 But they sold it to us.
37:07 So, so we had to dispose of that and kind of eat the cost there,
37:10 which did affect that.
37:11 Reminds me I need to take another bite of my beef jerky here.
37:14 It's good stuff.
37:15 This stuff was so good though.
37:16 We were eating it in the warehouse like crazy and then like somebody was like,
37:20 "Why do we have so much of this?" And then
37:22 they just Googled it and saw I was like, "Recalled." Like, "Oh, no." Well,
37:25 how much profit did you make per hour
37:28 on the food one compared to your normal 175?
37:30 I know.
37:31 After we sold everything, it was about 30% margin on the food as well,
37:35 which is even better than your average margin.
37:38 Yeah.
37:38 Yeah.
37:38 And it's super exciting because 25, right?
37:41 Yeah.
37:41 And Yes.
37:42 We're about 25 to 40 and then average about 30.
37:45 But yes, it's like uh you know,
37:47 we're selling something that is hard to sell elsewhere.
37:50 We're leveraging our audience.
37:51 We're leveraging the format of live selling
37:54 to sell something that's really difficult to sell.
37:56 And that's super exciting to me
37:58 because that opens up opportunity, buying opportunity.
38:00 Then you can go out and source product that nobody else wants,
38:03 but you can get it super duper cheap
38:05 because you're selling it in a unique unique way.
38:08 Now answer me this.
38:09 Let's say you take two people.
38:11 this hypothetical question.
38:12 One is just like a low energy, not super exciting guy or gal.
38:18 The other is like just an expert live seller, skilled,
38:22 energetic, funny, quick on their feet, just like very very skilled.
38:26 You give them both brand new accounts starting from nothing.
38:29 Nobody has heard of either one of them.
38:31 One has a lot of experience.
38:32 Let's say they Yeah.
38:34 One has a lot of experience,
38:35 one has no experience, and they're just kind of boring.
38:38 You give them the same items, zero follower accounts.
38:41 What percentage more does the energetic experienced person sell?
38:45 How much of a difference does the person and their attitude,
38:49 energy, and experience make?
38:50 If you are starting at zero, I think it's almost everything.
38:55 I think that person with no energy will I mean struggle to do anything.
39:01 Truly, that person that has all the energy will have success.
39:04 Yeah.
39:05 I mean, that's just that they will.
39:07 If you were to to take that person who
39:09 will have success and then take them to the average,
39:12 it's 20 to 30% increase above the average if they're an exceptional streamer,
39:16 if they're exceptional at their job.
39:18 And I see that between our streamers.
39:20 Like whenever I hire different streamers, we see just, okay,
39:23 they're given the same products or they're obviously on the same channel.
39:26 This show was 20% more revenue because that streamer was just better.
39:30 Yeah.
39:31 Okay.
39:31 Second hypothetical.
39:32 You take two expert streamers, high energy, they're both amazing on whatnot.
39:37 One of them has 50,000 followers that they've built up over a year like you,
39:41 and the other one has no followers,
39:43 but they're both very good, very experienced.
39:45 How much of of a difference does that make?
39:47 Cuz I would think, you know, economics 101,
39:50 more demand, stable or low supply equals higher price, right?
39:54 I would have to think that that's the case.
39:56 But how much of a difference does it make if it's algorithmically driven?
39:59 It definitely makes a difference.
40:01 It doesn't make a difference in like the linear term that okay,
40:05 this person has 50,000 followers, so they're going to do,
40:08 you know, 50,000x better or whatever.
40:09 The percentage, let's say it's a percentage.
40:11 If you're starting at zero, the first month is a struggle no matter what.
40:16 After you get your first two to 3,000 followers,
40:19 you can compete with pretty much anybody.
40:21 A 3,000 follower page can compete with a 50,000 follower page.
40:25 A 50,000 follower page can compete with a 100,000 follower page.
40:28 It might be a few percentages.
40:29 Some shows might be perform a little worse,
40:32 but at the beginning you're you're putting in that first month.
40:35 If you're at zero, that person's at 50,000,
40:37 your revenue is the 50,000 revenue is probably going to be 50% higher.
40:41 Oh, wow.
40:42 Okay.
40:42 Yeah.
40:42 It's like any newsletter or social media platform.
40:45 Like, if I had a 100 newsletter subscribers, they would be so loyal to me.
40:49 But with a 100,000, they're just not, right?
40:52 So, conversely, if you have 50,000 followers on whatnot and you
40:56 get 500 streamers and let's say you 10x that to 500,000 followers,
41:01 it doesn't mean you're going to 10x the number of streamers.
41:03 Not at all.
41:04 It doesn't work like that, right?
41:05 Not at all.
41:06 And there's a lot of people who have who treat it very communitydriven.
41:11 And that's what I think Whatnot is really
41:13 excelling at is kind of building your community.
41:15 And so, like we have 40,000 followers.
41:18 I know of streamers who have 10,000 that I am
41:22 jealous of their audience because they are so tapped in.
41:25 Everybody who watches them is like them.
41:27 They know how to source exactly for them their audience.
41:31 It's a very communitydriven thing.
41:33 You know, it's not a numbers game at all.
41:35 Guys, I hate to break it to you,
41:37 but you're not very likely to actually start a business
41:40 based on something you see or hear on this podcast
41:42 unless you spend a little more time with me
41:45 and with other people that are doing just that.
41:47 So, come check out TK Owners.
41:49 That's tkowners.com where hundreds of people are launching, starting, testing,
41:53 experimenting with business ideas that they heard from this podcast.
41:56 If you want to go fast, go alone.
41:58 If you want to go far, go together.
42:00 Check out tkowners.com.
42:01 We'd love to have you.
42:02 How do you cultivate that?
42:04 It's something that I missed early on, and it's
42:07 because I started selling women's fashion and apparel, right?
42:10 People struggle to buy that from me.
42:12 They tune into the stream, their instant thoughts are like, "Oh,
42:15 this guy's just trying to get money out of us." And I get it.
42:18 Like, that is what it seems like because I'm obviously not the consumer.
42:21 I think if you're a true consumer and if you have a passion for that product,
42:25 people will relate to you.
42:27 I think that that's how you do it.
42:29 And then you bring them along as you make new purchases.
42:32 Hey guys, I learned this this week.
42:34 Um, are you interested in these products?
42:35 You know, people join your stream.
42:37 Hey Stacy, you know, how's it going?
42:39 Thanks so much for being here.
42:40 Those things go a long way.
42:41 I mean, there's good things go a long way,
42:43 especially whenever you have a passion for the product
42:45 and you can relate with your audience.
42:46 Yeah.
42:46 I don't know if you've talked to Braden,
42:48 but we did a live stream a couple weeks ago at my house.
42:51 My first ever I'd never streamed.
42:53 We sold protein bars.
42:54 It was a protein bar I'd never tasted before.
42:57 I tasted at first on the live stream.
42:59 They didn't know who I was, right?
43:01 Most people, I was cold to that audience.
43:03 But we made 900 bucks in 90 minutes.
43:05 That's awesome.
43:06 About a third of that profit selling protein bars.
43:09 And you know what surprised me about that?
43:11 two things.
43:12 When we were done, I was spent, right?
43:14 I'm an introvert and I did not appear to be an introvert on that.
43:19 Like I I turned it on, but I was spent.
43:22 And the second thing is it was so fun.
43:25 I had so much fun.
43:26 I was sweating.
43:27 It was fun, you know, 100%.
43:29 Is that your experience?
43:31 Yeah.
43:31 Yeah.
43:31 especially early on whenever you don't know what
43:34 to expect and then it exceeds your expectations
43:36 and it's kind of the thrill of making a sale and then maybe you say something
43:41 else and it goes a little higher or maybe you know you you blunder and you
43:45 say something dumb and you know you're just
43:48 like I cannot believe I just said that.
43:50 But totally early on my max was 2 hours.
43:53 I've got my max up to like 4 hours
43:55 and then it's just like I can't do this anymore.
43:57 I have had I have some streamers that have done six hour shows and they're like,
44:01 "Yeah, I could have kept going." So,
44:03 there's just people who are out there like that.
44:05 Um, but no, totally.
44:06 It's so much fun.
44:07 The thrill of making a sale, connecting with somebody on the audience and just
44:12 like that, you don't know what to expect.
44:14 Even today when we have a big audience, like I don't know what to expect.
44:18 This show could go poorly.
44:19 What's the best show you've ever done with regards to revenue and profit?
44:24 So, we did a 12-hour stream once, which was crazy.
44:28 Like, you know, multiple streamers.
44:30 And so, that was our highest revenue show.
44:32 You know, we started at 11:00 a.m., we ended at 11:00 p.m.,
44:35 sold like 600 pairs of shoes, filled up the whole warehouse.
44:38 It was a lot of fun.
44:40 So, that was crazy.
44:41 In terms of like profit per hour,
44:44 we've probably had I know for a fact we've had we've had some earnings,
44:49 let's say just revenue, $1,200 an hour,
44:52 $1,500 an hour and then on, you know, 30% profit on that.
44:56 So $400, $500 an hour in profit.
44:58 That is like electric, you know?
45:00 It's that can happen.
45:01 How does Tik Tok differ from whatnot?
45:03 Do you see a lot of opportunity there?
45:05 Yeah, I see a lot of opportunity on Tik Tok.
45:08 number one.
45:08 I mean, it's the biggest I think it's the biggest app on in the US.
45:12 I think I looked it up and there's 180 million active monthly users on Tik Tok,
45:17 which is half the US.
45:19 It has significantly higher usership, right, or viewership than whatnot.
45:24 The main difference between the two is like
45:27 whatnot is more community and high buyer intent.
45:29 Like you could you can make a ton of money with 10 people in your show.
45:33 We've done it.
45:34 Lots of people do it.
45:35 on Tik Tok that's not going to happen.
45:37 We typically have a 100red to 200 people in our audience on Tik Tok,
45:41 but the numbers are roughly the same, right?
45:43 There just the the intent of the shopper is a little bit lower.
45:47 Another thing with Tik Tok is it's highly sophisticated
45:50 is it runs off of the Tik Tok shop platform.
45:53 And so Tik Tok shop,
45:55 they've integrated analytics galore and it's beautiful thing.
45:58 While you're live, you can see what's the average
46:01 viewership like how long have they been watching.
46:03 You know, you start your show, it's 5 seconds.
46:05 Then after a few hours, it's 30 seconds.
46:07 Then after a few more hours, it's it's it's a minute.
46:09 You can see how many impressions you get.
46:11 You can see the impression spikes.
46:12 Maybe I did this thing and now the algorithm
46:14 thinks I need to be targeting to these people.
46:17 After your show, you can look at the demographics and see,
46:19 was this targeting the right people?
46:20 Who are these people that I'm targeting?
46:22 So, it's a very sophisticated platform.
46:23 I think it's a little bit more for experienced sellers,
46:27 but it's a huge, huge, huge opportunity right now.
46:29 That's pretty much all we've been doing the last 40
46:32 to 50 days because they just released live auctions on Tik Tok.
46:35 And so I wanted to figure this thing out.
46:38 So I dedicate the last 45 days just Tik Tok shop or Tik Tok live.
46:43 What's the playbook for winning on Tik Tok from what you've learned so far?
46:46 It's brand new.
46:47 So it's just like blue ocean, tons of opportunity.
46:49 How can people win there?
46:51 Yeah, there's a lot of people selling footwear on Tik Tok shop.
46:54 I think that's great.
46:55 You can go on there and sell footwear.
46:56 There's people selling Nike, Adidas, all this thing.
46:58 And it's easy to fall into the trap of, "Oh,
46:59 I need to do what they're doing because they're having success." I went live,
47:03 it was two days ago, selling soccer jerseys.
47:06 Number one, I don't know anything about soccer.
47:08 Number two, I've never seen soccer jerseys sold.
47:10 I got a good deal on them.
47:12 I thought with the World Cup coming up, it might do all right.
47:14 But I just wanted to test it out.
47:16 And it's one of those things where if this does well,
47:19 I know that this is pretty easy
47:20 to get because it's hard to sell these elsewhere, especially in the US.
47:23 And it crushed.
47:24 It just absolutely crushed it.
47:26 So, everybody in there was super stoked
47:28 on, I've never seen a soccer show before.
47:30 This is the first time I've seen soccer jerseys.
47:31 When are you going to do these again?
47:33 Do you have these teams?
47:34 Do you have these teams?
47:35 Prices were I was very happy with the prices
47:37 in terms of I look up on eBay and see, okay,
47:40 this jersey sells for $45 or I just sold
47:43 a hundred of them in 2 hours for $30, you know.
47:47 So, that is very exciting.
47:49 Our average sale price on that show was after fees, after shipping, everything.
47:54 What we received was $22.
47:56 And you know, you look on eBay, most of them sell for $40 to $50.
48:00 So, they're still getting a great deal.
48:02 Yeah, they're getting an insane deal.
48:04 But also, I'm selling 90 in a 2our span, you know.
48:08 What was your unit cost on them?
48:10 $12.
48:11 Yeah.
48:11 Wow.
48:11 So, you made 10 bucks profit per unit.
48:14 Yeah.
48:15 $2,000 profit for one stream.
48:16 Mhm.
48:17 Yep.
48:17 That's incredible.
48:18 And it's that's one of the things where, okay,
48:21 now I'm going to go try to find some soccer jerseys,
48:23 you Now I'm going to try to find these unique things.
48:24 But back to your original question of like what's the playbook on Tik Tok,
48:27 it is such a new blue ocean like you're saying that if you
48:31 bring anything that you think is unique or that you see on there,
48:34 I think you will have success with it.
48:36 Obviously there's some outliers,
48:37 but if you bring something unique that you like,
48:39 that you got a good price on, that you think other people would enjoy,
48:42 the audience is out there for it.
48:44 They didn't even know you existed until you go live.
48:47 And there's no competition for it for soccer jerseys.
48:49 There's no other stream doing this stuff.
48:51 So people are interested in it,
48:53 they're going to make that decision to shop with me.
48:55 Yeah.
48:56 What about just like a playbook for winning in general?
48:58 Uh like first principles, whatnot, or Tik Tok.
49:01 How can someone make their first $1,000 profit live selling?
49:04 Yeah, great question.
49:05 Our average sale price over all channels, everything is $16.
49:10 That's after fees after shipping everything.
49:13 So what we what hits our account is $16 a unit.
49:16 And so it's very easy to get stuck into the trap of buying things
49:20 for 12 to $15 a unit thinking you can sell them for $30 a unit.
49:25 Mhm.
49:25 And there are audiences,
49:27 there are channels on TikTok and whatnot that can do that.
49:31 But in general, this is an impulse
49:33 purchase that you're asking a consumer to make.
49:35 And so it's going to be that impulse price anywhere between $10 and $20.
49:39 And so source products.
49:40 Ideally, if you're able to source something that's less than $5, do it.
49:44 because then you can start it at a dollar.
49:45 You can get that instant engagement and all you
49:48 need is a few different bids and you're profitable.
49:50 You know, if something sells for 10 bucks, you're profitable.
49:53 And all that takes is 10 different bids.
49:55 Or, you know, if you break even with only a few bids.
49:57 So, that is what I really like, especially starting out.
50:00 Go for a low buy cost and learn learn really quickly what people like.
50:05 You're going to get an audience in.
50:07 They're going to say, "Hey, do you sell XYZ?" Then you're like,
50:09 "Oh, maybe I should go source XYZ." But start small.
50:12 Start with your buy cost being super low and think beforehand about how you're
50:16 going to fulfill it or how you're going to increase the perceived value of it.
50:21 How you're going to fulfill it super duper important just operationally, right?
50:24 Cuz you can sell 100 items an hour.
50:26 So now you have to fulfill, you know, if you go live for 2 hours,
50:29 you got to figure out a way to fulfill 200 items and then do it again
50:31 the next day and then do it again the next day and do it again the next day.
50:34 So there's that piece of it, but then also the perceived value of it.
50:38 If you are buying things at two,
50:40 three dollars a unit, maybe you can bundle them together.
50:43 Maybe you can sell three together and that increases the perceived value.
50:46 Or maybe you can um you know, hey,
50:47 you can buy this item plus I'll throw this thing
50:50 in for free and it increases that perceived value.
50:52 So think about those creative things to get those bids
50:55 a little bit higher and then also help people overcome
50:58 that shipping objection at the beginning of the show where
51:01 like I don't want to pay six bucks for shipping, you know, for a $3 item.
51:06 Well, let's bundle five of them together.
51:08 So, now you're paying $6 in shipping
51:10 for a $15 item or, you know, things like that.
51:13 So, overcome that shipping objection early, source lowcost items,
51:16 and then figure out how you're going to fulfill it before you go live.
51:19 What tools do you use for fulfilling like USPS flat rate boxes?
51:22 Do you use tools like Pirate Ship or Ship Station or what?
51:26 Yeah, so Tik Tok and whatnot both have the integrated shipping platforms.
51:29 They buy the label, they have all the deals,
51:31 and so you actually don't you're not on the hook for too many of those things.
51:35 You get the boxes directly and you print the label and you're good.
51:39 Do you ship internationally at all?
51:40 Yes.
51:41 Yeah.
51:41 And that is mostly kind of beholden
51:43 to the the platform like are they allowed to shop?
51:46 Then yeah, we'll ship it.
51:48 It'll it'll calculate the shipping price for them.
51:50 So yeah, what categories should people avoid at all costs?
51:53 At all cost.
51:54 I think if you're planning to sell on whatnot,
51:57 I think fashion is a very difficult category to sell.
52:00 It seems easy on the surface, but I think it's very difficult.
52:04 Brands matter a lot.
52:06 Cultural relevance matters a lot.
52:08 Style matters a lot.
52:09 The size matters a lot.
52:10 And those are things that you don't think about to begin with.
52:13 And they're really hard to overcome.
52:15 Avoid in general.
52:17 They always say vacuums, right?
52:18 Vacuums are the worst because they're, you know,
52:20 they're already used and and they're big and heavy to ship.
52:23 But I I truly think like fashion and and apparel on whatnot.
52:26 It seems like, oh, everybody's doing it, so I'm going to do it.
52:29 But I think if you go against the grain, if you bring a category,
52:33 bring a product that's different and unique to either platform anywhere,
52:37 that is what will be your path to success.
52:39 Anything else that people can do to better ensure their success?
52:42 Anything I we should have covered that we didn't?
52:44 Man, great question.
52:45 At the end of the day, live selling it is a business model
52:49 and so anybody can have success doing anything.
52:51 It's just like are you given the right principles?
52:54 Are you given the right framework?
52:55 and just like tips and tricks from other people to kind of craft
52:59 your business because there's people who sell Oh man, I love this.
53:02 There's people who sell luxury bags on whatnot.
53:05 They consign it.
53:06 So, they're a consigner.
53:07 They have the biggest audience for luxury on whatnot.
53:10 They average $25,000 an hour in sales when
53:13 they're live because the audience already knows them.
53:16 They know that it's authentic.
53:18 They they've already overcome the barriers of trust.
53:20 And so they're able to sell these luxury
53:23 products just one after another, one after another.
53:25 And that's not something I can do.
53:27 I don't know exactly how they do it,
53:28 but I do know the principles that they used in order to hit that.
53:32 We have this lifestyle academy that we built alongside Shannon Gene.
53:34 I think that anybody who's interested,
53:36 anybody who's interested to take those first steps,
53:38 I think that's going to be gamechanging for them.
53:39 It's going to help you go from zero to one, you know,
53:41 in a month instead of three months instead of four months.
53:44 And we actually designed a promo code for them
53:47 that's for specifically for your audience as well.
53:52 So, it's uh www.livescelling.academy/tko.
53:55 And so, you're going to get two months for $20, which is a two for one.
53:58 So, it's normally $20 a month.
54:00 You get one month for free.
54:02 Yeah.
54:02 Beautiful.
54:03 Well, we will link to that.
54:04 Where can we find you?
54:06 Is Twitter the best place?
54:08 Twitter's probably the best place.
54:10 I'm kip_and.
54:11 Kip R O L A N D.
54:13 And I also have a newsletter that is we just talk about live selling in general,
54:18 how to have success, how to go from zero to one as well,
54:21 just in a newsletter, totally free.
54:22 But yeah, it's a huge opportunity.
54:25 They project live selling to be a $2.5 trillion industry by 2033,
54:30 which they average is 41% annual ker.
54:33 So pretty impressive.
54:34 And I think get in early, as early as you can.
54:37 That's why I'm trying to just figure it out.
54:39 The past year I've just been testing, right?
54:41 Yeah, Kip, this is amazing.
54:42 I'm fired up.
54:43 I love this chat.
54:44 I love this industry.
54:45 Thank you for sharing all this.
54:46 Thanks for the opportunity.
54:47 You're a lot of fun to talk to.
54:48 All right.
54:49 What' you think?
54:49 Please share it with a friend and we'll see you next time on the Kerner