25 Essential English Phrases for Uber or Lyft (Get More Tips!)

0:13 You might be a little shocked,

0:15 but I was so happy when I went to Miami and I was riding around

0:20 in an Uber and none of my drivers

0:23 spoke English because I wanted to practice my Spanish.

0:27 So I got a two for one.

0:30 I got a ride to where I needed to go and I got to practice my Spanish for free.

0:35 But if you are a ride share driver and you say to your passenger,

0:42 maybe a tourist from somewhere who doesn't speak Spanish, no English,

0:47 you are losing out on higher ratings and better tips.

0:52 So in this video, we are going to practice phrases

0:56 that you need to know if you are a driver

1:00 and this is also helpful if You're a passenger if

1:03 you're a tourist because these are the questions or the statements

1:07 that you should know to expect When you are

1:10 in a ride-share vehicle So today I'm going to share 25 phrases

1:25 that you should know if you are a driver or thinking

1:29 about becoming one for a rideshare app like Uber or Lyft.

1:33 And hi, if you're new here, I'm Gabby, the founder of Go Natural English,

1:38 where I help you to become confident and fluent in your English speaking.

1:51 So we'll start with some basic phrases.

1:53 These are gonna feel very easy.

1:56 But if you're a more advanced English speaker, focus on intonation,

2:01 focus on pronunciation, and just practice along with me.

2:05 Let's have some fun.

2:06 So let's start with, hi, how are you?

2:14 Good morning, good afternoon, good evening.

2:18 These three greetings are more formal and they're perfect for if

2:23 you are working in tourism or for a ride share app.

2:34 Are you Gabby?

2:35 No, I'm Gabby.

2:36 But you know, when you get in a ride share,

2:40 they usually should ask you if you are the person who they have on their app.

2:54 Nice to meet you.

2:56 Welcome.

2:57 So please repeat these after me quickly.

3:03 Hi, how are you?

3:04 Good morning.

3:05 Good afternoon.

3:06 Good evening.

3:08 Are you John?

3:13 Nice to meet you.

3:16 Welcome.

3:26 If you want to add to this, you can ask, how's your day going?

3:32 or how are you today?

3:38 Okay, next you're going to confirm the ride.

3:42 So whether you're a driver or a passenger,

3:44 I feel like this is always a good idea,

3:47 especially if you're going somewhere time sensitive, like the airport.

3:51 Whenever I take an Uber or lift to the airport, I always confirm when I get in.

3:55 I always say we're heading to the airport and the driver will confirm.

4:01 But I don't know, maybe I'm a little anxious.

4:03 I just want to make sure we don't end

4:05 up somewhere else when I need to catch a flight.

4:08 you So ask, where are you headed?

4:13 This is the same as where are you going, but it's more natural.

4:18 Where are you headed?

4:23 Is this the correct destination?

4:25 Is this the correct destination?

4:30 Can you confirm the address?

4:32 Can you confirm the address?

4:37 Are we going to and then say the street name?

4:43 Do you have a preferred route?

4:45 Sometimes people...

4:49 Do you have a preferred route?

4:51 Do you have a preferred route?

4:53 Sometimes drivers will ask you if you have a preference.

4:56 I just usually tell them, let's go with what the map tells you to do.

5:05 So if there's confusion, you might need the question,

5:09 can you show me on the map?

5:15 Or let me check that or let me double check that.

5:23 During the ride, you may or may not enjoy small talk.

5:27 I think it depends on who your driver is and how you're feeling in the moment.

5:32 But sometimes small talk is fun,

5:35 especially if you want to practice your English.

5:38 So this is a great way to get

5:41 a two for one when you're improving your English fluency.

5:44 Use these ride share opportunities as a chance

5:48 to practice your English for free.

5:54 As the driver, you might want to ask, is the temperature okay?

6:00 Or are you cold?

6:02 Are you hot?

6:06 Or do you want the AC on?

6:13 ask about their preferences, like would you like to listen to music?

6:17 Or do you want music on?

6:23 Or you're already listening to music, ask, is this music okay?

6:30 You can ask some simple questions about them,

6:33 like, are you visiting or do you live here?

6:40 And if they say they're visiting, you might ask,

6:43 you here for work or on vacation?

6:45 Are you here for work or on vacation?

6:48 How long will you stay here?

6:51 Or when did you arrive?

6:57 You might make some comments.

7:01 You might make some comments on the environment around you.

7:04 Like, there's a lot of traffic today.

7:07 Or, there's not much traffic today.

7:10 Or, the weather's great.

7:15 It's a nice day today.

7:23 If you have a problem situation,

7:26 this is where saying no English will really hurt

7:30 the experience because you need to be able to problem solve.

7:35 And if you don't speak your passengers language,

7:38 you're going to have to rely on apps.

7:41 But if you're driving, that can be really difficult if not dangerous.

7:45 So here are some phrases in English that you may want to use.

7:52 If you don't understand what your passenger said,

7:55 say, sorry, I didn't catch that.

8:00 Can you repeat that please?

8:04 Can you say that again, more slowly?

8:10 Let me check the app.

8:12 If in doubt, go back to the app.

8:15 Say, let me double check the app.

8:21 If you want to advise your passenger that there's some traffic,

8:25 you might tell them, there's some traffic ahead.

8:28 There's a delay.

8:33 We might be a few minutes late.

8:41 And if something goes wrong, you might want to apologize.

8:45 I'm sorry about that.

8:47 Or simply, I apologize.

8:56 Let me fix that, or I'll find another route.

9:05 Okay, finally when the ride is almost over use these phrases.

9:10 We're almost there or we've arrived, here we are.

9:19 or here you are.

9:23 You might want to ask exactly where your passenger wants to be dropped off.

9:27 For example, is here okay?

9:30 Or let me know exactly where you prefer that I drop you off.

9:39 and then a nice phrase to end your ride together.

9:47 Have a great day.

9:52 Wish them well with a phrase like, have a great morning,

9:56 have a wonderful afternoon, or enjoy your evening.

10:03 One mistake that I hear English learners making

10:06 a lot is saying good night And well,

10:10 it's not incorrect It's not very common because we

10:14 usually say good night Right before we go to sleep.

10:18 So it's just a little bit strange to say that but you can

10:23 say have a good night That sounds more natural You can also say,

10:35 thanks for riding with me.

10:37 If you'd like, please leave a good rating.

10:46 You can say, you can say, I appreciate it.

10:50 I hope you enjoyed the ride.

10:57 And if you're not feeling confident about your English, remember,

11:03 this is not about having perfect pronunciation or mistake-free grammar.

11:08 This is about making your passenger feel comfortable,

11:12 making the effort to make them feel safe.

11:16 Because when you're driving someone around, that is important.

11:20 And communicating in a common language is a great way to do that.

11:25 So even if you only know a basic phrases in English, start using them.

11:30 And you can use more phrases from this lesson as well.

11:35 If you have questions about more advanced phrases

11:38 or how to make more conversation with your passengers,

11:42 let me know in the comments.

11:45 I will watch for your questions and I

11:48 hope to help you more with this topic because

11:51 as much as I love being able to practice my Spanish when I use ride share apps,

11:57 I won't you to succeed in your work.

12:00 And I know English is a big part of that.

12:02 So thank you for watching and I wish you a lot of success in your work.

12:07 Let's go and get it.