I Was A Secret Service Agent For 25 Years — Here’s What I Saw
Ian Bick
0:00 True interrogation is not what people think.
0:01 If you surround your enemy, they become very, very dangerous.
0:04 They know that there's no way out, so they'll fight to the death.
0:06 And when you leave a little bit of opening, they rush for that opening.
0:09 What were your expectations going into the Secret Service versus the reality?
0:13 95% of it is mundane, normal stuff.
0:15 It's the other 5% that you remember and that you
0:17 talk about 25 years later on a podcast.
0:19 I am Brad Biler and I'm a retired Secret
0:22 Service agent that did 25 years in the organization.
0:25 Brad Biler protected presidents and spent years [music] catching people in lies.
0:29 After 25 years in the Secret Service, he's revealing how polygraphs really work,
0:34 how interrogations break suspects,
0:36 [music] and what goes on behind the scenes of counterfeit investigations.
0:44 I grew up in Union, Missouri of all places, about an hour west of St.
0:48 Louis, small-town America.
0:50 It's very similar to the town here.
0:52 But yeah, very small town in the Midwest.
0:54 What was your upbringing like?
0:55 Uh great, you know, I had the white picket fence, two parents.
0:59 I played soccer growing up, played into college.
1:03 But pretty pretty basic upbringing.
1:05 You know, I grew up watching Scooby-Doo and Dukes
1:09 of Hazzard and A-Team and my favorite show was CHiPs.
1:12 So I wanted to be Poncharello and and John Baker.
1:15 So when you see that, you know, growing up as a kid in the '70s and '80s,
1:19 you think every episode no one gets hurt,
1:22 the police always win, you always catch the bad guy.
1:24 So I think I kind of grew up in that environment,
1:26 so that's what made me want to be the person with the white hat, I think.
1:29 How would you have described yourself?
1:31 Uh I don't want to use the word boring, kind of a square.
1:33 I stayed out of trouble.
1:34 I think that's probably why I got in the Secret Service,
1:36 cuz then they were very restrictive on drug use and previous activities.
1:39 So I would say pretty sheltered.
1:42 Were any of your parents or family in law enforcement?
1:44 Not at all.
1:45 They were all educators.
1:47 Which, you know, I kind of got into late in my career
1:49 teaching and I really enjoyed doing that, but nobody in law enforcement.
1:53 What was your plan to go to college for law enforcement?
1:56 It was.
1:57 Yeah, I did.
1:58 I went criminal justice and then I got my master's degree in criminology,
2:01 but when I went in college,
2:03 I had an experience where I interned with the Secret Service and thought,
2:06 "Wow, this is amazing.
2:07 I get to see these men and women who are very dedicated, very patriotic.
2:10 They do the right thing when nobody's looking
2:12 and they get to travel all over the world,
2:13 very supportive group." So, that's what really got me into it.
2:16 And then I took a job working in corrections, actually.
2:19 It was the highest paying job at the university.
2:21 It was a research job, but it was in the St.
2:23 Louis City Lockup.
2:24 So, you're familiar with the difference obviously with jail and prison,
2:27 but the lockup there, they typically had them for 72 hours before
2:30 they moved them to the to the workhouse.
2:31 And for 72 hours, we would have access to them to talk to them about drug use,
2:36 gang affiliation, those types of things.
2:38 And we'd give them a Snickers bar and a Sundrop, okay?
2:41 So, Sundrop, regional drink, very similar to a Mountain Dew.
2:44 Uh but very high sugar content and it's
2:46 better than the baloney sandwich that they had.
2:48 So, they were very uh appreciative of getting to talk to us.
2:52 And we got paid by the hour, so I wanted to have long conversations with them.
2:55 And I will tell you as a snot-nosed kid from the country,
2:59 talking to murders, rapists, robbers, pimps, prostitutes,
3:03 the things I heard and by being curious,
3:05 by asking them and having them teach me,
3:07 I would say, "How do you be a good pimp?
3:09 How do you make methamphetamines?
3:10 Oh, you take the match striker and then you do this, you take the batteries.
3:13 Oh, Coleman fuel, how does Like this was the old school like Nazi meth.
3:17 Like you would learn that stuff.
3:18 But what I found is and I think it's what you see on this podcast.
3:22 When you ask people questions and you want people to teach,
3:25 especially people some of the clientele that you talk to, their eyes open up,
3:28 they gleam, they're not stressed,
3:30 that dopamine's released and they want to educate you on something,
3:33 they want to educate your listeners on something.
3:34 So, that's what really got me on, "Hey,
3:37 I want to be a good communicator." because I think
3:39 if you let the other person talk 80% of the time,
3:42 you're going to get very good communication.
3:44 Good communication is like a good podcast.
3:45 You you do your research,
3:47 you read the books or you look at other people's uh history,
3:50 you warm them up in the green room, You you meet them.
3:53 You let them talk 80% of the time.
3:55 You tease out things that are interesting.
3:57 You pull them out of the depths if they go down a rabbit hole
3:59 because you know what your listeners want and you be an advocate for them.
4:02 And if you do that in any communication,
4:04 whether you're at college trying to court a female,
4:07 whatever, or on a podcast, you're going to be successful.
4:10 Yeah, it's all about being comfortable.
4:11 I've done say TV stuff or documentaries
4:13 where you don't even interact with the individual
4:16 you're talking to and you go sit down and your heart's beating fast.
4:20 Yes.
4:19 I attribute that a lot to say a traffic stop.
4:21 Like if I got pulled over for speeding, there's no disarmment.
4:24 It's straight, do you know why I pulled you over?
4:26 Or let me see your ID.
4:28 So you're really your your nerves are up here.
4:30 It's a significant life event.
4:33 So when I would interrogate somebody or interview somebody or polygraph
4:36 somebody or just interact with somebody as a secret service agent,
4:39 it's a significant life event for them.
4:40 And like you said, their heart rate may be up.
4:42 And some people that experience that type of stuff commonly,
4:46 they habituate to it.
4:47 It's not as big a deal to them.
4:48 So that's the careful part we have to be with the assigning
4:51 horns and halos to people is sometimes that 16-year-old kid,
4:54 they're not a felon, they're not a bad person.
4:56 This is a significant life event and they're anxious, they're nervous.
4:59 Whereas somebody that's been around the block, this is just a Tuesday for them.
5:03 So we don't want to say, oh that person's,
5:05 you know, they're not nervous, they're not a criminal, obviously.
5:07 It's just they've maybe experienced it more and it's
5:09 not as as big of a deal for them.
5:11 What do you think was the most important lesson you
5:12 lesson you learned in that jail that you carried over?
5:15 Curiosity and real and respect.
5:17 Realizing that everybody is the hero of their own adventure
5:22 and not everybody was given the opportunities that I was.
5:26 Not everybody had a great school district to go to.
5:28 Not everybody had parents that were busting their ass to to get you a car.
5:31 Not everybody paid for your car insurance, you know.
5:34 So seeing that, I truly realized
5:37 that I had opportunities that other people didn't.
5:39 But everyone's the hero of their own their own adventure and you need to try
5:42 to understand what makes them tick and how
5:44 they got in the shoes that they're walking in.
5:46 Because if we look at things from our perspective
5:49 for our from our perception versus their perspective, it's a problem.
5:53 I need to get into their life perspective if I want to understand them.
5:56 What did an internship at the Secret Service look like?
5:59 Man, it's uh a lot of filing,
6:01 a lot of uh did get to meet President Clinton,
6:03 which was awesome as a 20-year-old kid.
6:05 But honestly, when I met Clinton as as amazing as that was
6:08 cuz he's got a great handshake and he looks right through you.
6:11 But the agents that were there,
6:13 the counter-sniper team, the counter-assault team,
6:15 seeing the working shift for presidential protection detail,
6:18 I was like, "Wow, this is amazing.
6:20 You know, I want to do this." Uh so to me, that was eye-opening.
6:23 Getting to go to the range and at the time, I think they were using Uzis.
6:26 So getting to shoot an Uzi full fully automatic was like
6:29 That was the price of admission for doing all the administrative stuff,
6:32 but it was a it was a great opportunity.
6:34 They would carry Uzis?
6:35 So at the time, obviously either
6:37 on search warrants or during protective details, they would have Uzis.
6:40 They've moved on in their armaments now.
6:43 They don't use Uzis anymore, but yeah, back then they used the old-school Uzis.
6:46 There's a great photo that's been kind of going
6:48 as a meme lately that shows somebody took hostages in 1983
6:53 at Augusta National at the golf course and he they wanted
6:56 to talk to President Bush well or President yeah, President Reagan.
6:59 And the working shift uh got him out of there
7:03 and they were all hanging on the floorboards with Uzis out.
7:06 They were wearing Argo Argo socks, boat shoes.
7:08 I mean, it was like it was pretty rough the way they were looking,
7:12 but they looked like badasses when you when you put an Uzi in somebody's hand,
7:15 you look like a badass, right?
7:16 Are those even accurate enough?
7:17 Yeah, they're actually very accurate.
7:19 It's a 9 mm and if obviously you just hold it down,
7:22 fully automatic, it's going to start spraying on you a little bit,
7:25 but if you go in little short controlled burst,
7:27 it's The MP5 I like better, but the Uzi's a great system.
7:32 My only experience is Call of Duty.
7:34 Yeah, yeah, little little different, but not too much recoil.
7:38 So you can really keep it on target.
7:40 If you're wanting to be 50 m in and it's it's a very effective platform.
7:43 What did you know about the Secret
7:44 Service when you went for that internship before?
7:47 Movies.
7:48 You know, I watched like, you know, In the Line of Fire.
7:50 I'm dating myself, but that Clint Eastwood
7:52 movie where he's out running on the limo, you know, jumping on the limo.
7:55 He's 50-some years old and he's still doing that kind of work.
7:58 And I learned very, very quickly that it's not Hollywood.
8:01 The Secret Service is all about preparation.
8:03 It's all about being in the shadows.
8:05 It's all about one day you're working with a communist,
8:07 the next day you're working with a socialist,
8:09 then you're working with a you know, all different stripes.
8:12 So, I learned a lot that of what it's not,
8:15 but all I knew coming in was, "Wow,
8:17 this is what Hollywood is." And it's definitely not.
8:20 After doing that internship,
8:21 did you know that was the field you were going to go into?
8:24 100%.
8:24 Yeah, just with the people.
8:26 And I'm I'm sure you've you've seen this, but it
8:28 it's all about the people you surround yourself with.
8:31 In that I just knew these were top-tier individuals.
8:35 And it was a Crayola box of diversity
8:37 as far as their their We had college football players.
8:40 We had people that were accountants.
8:41 We had people that had no law enforcement experience whatsoever.
8:44 We had Navy SEALs.
8:45 And to to have that skill set is just so helpful on a day-to-day.
8:50 And it just makes your your life interesting.
8:53 And when you have to work 12, 16-hour shifts or you have to travel overseas,
8:57 it's nice to have people that are interesting.
8:59 Had you applied yet by the time you were
9:00 working in the jail or did you need some years?
9:02 to say I was just getting started.
9:04 It was about a 3-year application process.
9:07 I went and did juvenile corrections for about a year and a half.
9:11 And after I did I That's when I applied.
9:12 So, during that year and a half process,
9:14 I did my medical, my polygraph, background check, all that.
9:18 So, went through that complete process to finally get it.
9:21 And so, it was a good day when I found out, now it's time to move on.
9:24 Started in Chicago right after that.
9:26 How has the polygraph evolved since the time you took it back then versus now?
9:30 Not much.
9:31 I mean, really since 1939, polygraph hasn't changed that much.
9:35 Three Secret Service agents were actually
9:37 the first polygraph examiners on the federal end.
9:40 Uh, they went to Chicago and back then it
9:41 was just like a a 1-week class learning polygraph.
9:44 But the same components they used in 1939
9:48 are roughly the same components we still use now.
9:50 It's just obviously now we've got laptops
9:52 and the way we can calibrate everything.
9:53 You know, they had microphones in 1939.
9:55 Obviously these are a lot better microphones, right?
9:57 And the storage media is different.
9:59 But by and large it was the same.
10:01 It's just polygraph is all about how do you use it as a tool?
10:05 We don't rely on it.
10:06 It shouldn't be used in court.
10:08 Uh, we use it at the right time
10:10 on the right place in the person's right head space.
10:13 If like you said, when somebody just barges in doesn't
10:15 get to know you and they attach components to you,
10:17 you're not going to get a good read.
10:18 That's going to be Jerry Springer type stuff.
10:20 That's polygraph in the Jerry Springer world.
10:22 The way we do it is really tight guardrails, really tight with our questions.
10:28 Um, but for instance,
10:29 we use it in a lot of child exploitation cases on the criminal end where people
10:33 will travel to meet a 12 or 13-year-old
10:36 or what they think is a 12 or 13-year-old.
10:37 Obviously it's a it's an undercover agent.
10:40 And we will polygraph them then.
10:42 Or we will do a search warrant
10:43 on people that are downloading inappropriate age-based images.
10:46 So child sexual abuse material.
10:48 And what we found since 2004, I did my first one of these in 2004.
10:53 We we basically took this test from uh,
10:56 Customs at the time, then Postal Inspection Service at the time.
11:00 And we said, "Let's expand this to a very targeted group
11:04 of population." What we found is 60% of that population were hands-on offenders.
11:09 So the view that, "Oh,
11:10 these are just people are just looking at pictures, you know,
11:13 it's uh, they're not actually being hands-on." 60%
11:16 of those individuals what we found are hands-on offenders.
11:19 Many of them just atrocious uh, in what they're doing.
11:23 Now, do those individuals have to consent to the polygraph?
11:26 Yeah, absolutely.
11:27 And usually what will happen is they will get picked up.
11:30 So an undercover will lure them.
11:32 They'll pick up you know, to to catch a predator type situation,
11:34 you know, Chris Hansen type situation.
11:36 Hello.
11:37 It's not like that in real life though.
11:39 The SWAT team is the people that say hello and it's
11:41 maybe greeted with a taser or whatever the case may be.
11:44 But, then they will typically admit to yes,
11:47 I came here for the purposes of having relations
11:49 with this female or I did download those inappropriate images.
11:53 And the advantage for them is there are people that pass that examination.
11:57 So, they haven't evolved.
11:59 So, we triage it basically.
12:00 You think of an emergency room.
12:01 We try to determine who's in really bad shape here,
12:04 who do we need to look out for, and who's here for something minor.
12:07 So, the people that pass we view that as they haven't gone
12:11 down the rabbit hole that far and maybe we can help this person.
12:14 And the prosecutors will take that into account as well.
12:16 Versus the people that have problems,
12:18 I've had people admit to having relations with 30
12:20 infants and currently I got good news yesterday
12:24 one of the cases that I worked a babysitting
12:26 group that I polygraph the babysitter and her boyfriend.
12:29 They both molested 12 to 15 kids, but they just got 67 years yesterday.
12:34 So, I was really happy that they got the justice that they need.
12:38 They'll never set foot out again.
12:40 Now, the ones that are guilty, why would they consent to a polygraph?
12:43 Are they just twisted in the mind that they think they could beat it or
12:47 I guess the way you have to think about it is has there ever
12:48 been a time where maybe you went to a car dealership and you said,
12:51 "I'm just going to test drive this car, but I'm not going to buy it." Mhm.
12:54 Has that ever happened?
12:55 Yeah, it's happened.
12:56 Yeah, and you may have bought it from the showroom floor.
12:58 You take that test drive and you're like, you know what?
13:00 Why don't we go ahead and talk to talk numbers.
13:03 You know, I'm not going to buy it, honey.
13:04 And you're going to end up buying the car.
13:06 So, for me, polygraph is the test drive.
13:08 It's it's the opportunity to take them for a spin to chat with them
13:13 over an extended period of time and for me to elicit information I need access.
13:16 And this is access to where I can ask behavioral questions.
13:20 You know, I can ask "Hey Ann,
13:21 can you come up with three reasons why you think somebody would have
13:24 inappropriate contact with a minor?" And most
13:28 normal people be like, I don't know.
13:29 I can't even think like that.
13:31 You'd be surprised at how many times somebody be like, I don't know,
13:34 maybe they're going through a midlife crisis and maybe
13:36 things are I'm having a maybe they're having a drought
13:38 at home and maybe they were just looking
13:40 at some images and they went down a rabbit hole.
13:42 Wow, that's very specific.
13:44 So they're showing me where the dartboard is.
13:47 Um, for instance, on a homicide I worked, I asked that same question and I said,
13:50 Hey, can you come up with three reasons
13:51 why you think somebody might shoot another person?
13:54 Well, maybe disrespect, maybe they're afraid of that person,
13:57 maybe Oh, you know what?
13:58 Maybe I don't know, they bought a gun and they are
14:01 showing it off to their buddies and when somebody saw it,
14:04 they took that as disrespect,
14:05 so they brandished their guns and the next thing you know, bullets are flying.
14:08 Wow, that was very specific.
14:10 And that's ultimately what the guy admitted to.
14:12 So, those behavioral questions or the what do you think should happen question.
14:17 This has been around for a long time,
14:18 but people fall victim to it, guilty people because if I asked you,
14:22 what do you think should happen to somebody that has
14:24 inappropriate contact with a child, what would you say?
14:27 Uh, life in prison.
14:29 Exactly, right?
14:29 That's a great answer.
14:30 If I say that to someone that's done that activity,
14:33 they want to give me an answer of the punishment they would hope they get.
14:36 So, many times what they'll say is, Now, in your previous criminal case,
14:40 it may not have been that effective cuz
14:41 it was fairly it was a fairly minor case,
14:43 but on egregious or serious crimes, if I say,
14:46 what do you think should happen to somebody that shoots somebody,
14:47 stabs somebody, robs somebody, rapes somebody, whatever,
14:50 the answer should be a serious offense.
14:53 What I hear a lot of times is,
14:54 I don't know, I think everybody deserves a second chance, Ian.
14:57 You know what?
14:58 I think treatment could be very effective in that situation.
15:00 That's them saying that's what they want to have it.
15:02 That's the code for them, that's what they want to have happen to them.
15:04 So, it's not perfect, just like detecting deception,
15:07 just like polygraph's not perfect,
15:08 but when you put all these things together over a hour,
15:11 2-hour period of time where I have access to them,
15:14 I start now getting a better representation
15:17 of is did this person do that bad thing?
15:19 Is there a way to successfully beat a polygraph?
15:21 There's many ways to attempt.
15:23 I guess the way I look at it this is Ian, when I fly,
15:26 I fly armed and I'll check in with the pilot and I'll say,
15:29 "Hey, I'm with X, Y, and Z agency traveling here and they'll be like,
15:33 "So, you're going to do polygraph?
15:34 Polygraph?
15:35 I heard those things don't work and they can't be
15:37 used in court and you can beat them." And I'm like,
15:40 you know, I said, "There's about 350 people
15:42 on this plane that walked through a magnetometer.
15:45 Those magnetometers aren't perfect.
15:47 But, we trust that nobody's going to get on here with a gun." Right?
15:50 And he's like, "Oh, yeah, that's a good point.
15:51 It probably keeps some people from trying
15:53 to come through the magnetometers." I'm like, "Exactly.
15:55 Same thing with polygraph.
15:56 It's not perfect, but it's a tool." Um, but I said,
15:59 "As far as can it be beaten?" I said, "You're flying a 737.
16:04 Is there a manual on how you all these switches work and everything?" He's like,
16:07 "Yeah, it's about 1,500 pages." Did you have to read it?
16:09 "Yeah, I read it." So, let's give it to somebody that wants to fly a plane.
16:13 Let them read the 1,500 pages.
16:14 You know, yeah, they could do it.
16:15 Okay, then what would happen if they got on the plane on game
16:17 day and you shut the electronics off and you shut the windows down?
16:22 Oh, they'd crash.
16:23 Why would they crash?
16:24 Cuz they couldn't see what the inputs they were doing
16:26 with the throttle and the the the rudder and the throttle were doing.
16:30 Okay.
16:31 Well, and during the polygraph,
16:32 the things that they do without getting into specifics,
16:35 they can't see what that's doing to their physiology.
16:38 And since I know what normal physiology is after seeing it thousands of times,
16:42 those inputs are going to be out of this world and I
16:46 know you will get a thousand comments that'll say, "Polygraph this.
16:51 There's a reason it's not used in court.
16:52 I beat a polygraph.
16:54 Anybody can beat a polygraph.
16:55 Just Google it." Okay, yeah, we've Googled it, too.
16:58 All right?
16:59 The CIA, NSA, Secret Service,
17:01 FBI aren't going to use a tool that you can go on Google, learn how to defeat,
17:06 and then trust their sources and methods and who they have
17:09 stand next to the President of the United States with that tool.
17:12 That's flawed.
17:14 But, to each their own.
17:15 Okay?
17:16 Um, so, that's my view and I'm I'm a I'm a a realist.
17:20 Like I said, it's not perfect.
17:22 I don't want If you were accused of something
17:24 that may put you away for the rest of your life,
17:26 I don't want a polygraph to determine without
17:28 any admissions if that is going to happen.
17:31 Uh, so, it it it's a tool.
17:33 A hammer can be a bad thing and it can also be a good thing.
17:35 It's just how in what context do you use it?
17:37 Is the success rate based on the interviewer?
17:40 I mean, I I guess some suspects would be more comfortable with say
17:43 someone like you versus someone that didn't break down that that wall.
17:48 Yeah, I would say, you know, the operator does have something to do with it.
17:51 In the federal system and and in people
17:53 that have larger programs because you have good quality control,
17:57 it's really tight on what you can ask people.
17:59 So, let's say for instance you were planned to the a federal agency.
18:02 We have very specific questions we're going to ask.
18:05 So, we don't audible too much and go this way or that way.
18:08 So, as a result, you have pretty good statistics um across the the board.
18:14 You don't have a lot of outliers.
18:15 And if you have outliers, people are going to look at them.
18:17 So, we keep stats on everything.
18:18 You know, it's just like baseball.
18:20 You can see someone's batting average,
18:21 their slugging percentage, how many times they strike out.
18:23 You start striking out 40% of the time,
18:25 people are going to start thinking that there's
18:26 some issue with what with what's going on.
18:29 Um, so, as far as is it the examiner,
18:32 I will say I always like to um obviously got
18:37 to have a lot of personal pride in what you're doing.
18:39 But, on the criminal side of things, I view it as I prep like crazy.
18:44 I try to find out as much as I can before we enter that room.
18:48 Too many times, uh, in anything, people that don't do prep work,
18:53 they're going to suffer as a result.
18:55 In today's society, 30 years ago people put things in a diary,
18:58 journals, whatever the case may be.
19:00 What do they do now?
19:01 Put it in their phone notes.
19:02 Yeah, they put it Yeah,
19:03 they do put it in their phone notes and they also put it online, right?
19:06 So, because of that, there's so many ways I can find out what makes people tick.
19:10 I mean, what episode are you on?
19:12 Almost 600?
19:13 Okay.
19:14 That's 600 opportunities that someone could throw into AI and they'll say,
19:18 "Tell me everything about Ian Bick.
19:20 What are his pain points?
19:21 What are the things that he likes?
19:22 Tell me about his upbringing.
19:23 Tell me about his case." And as a result
19:25 of that, I could have AI put together a dossier that says,
19:29 literally, "If I wanted Ian Bick If I wanted
19:33 to befriend Ian Bick over the course of 1 hour,
19:35 what things would I bring up and what things would I avoid?" And as a result
19:39 of that, I've got a really good idea of what makes you tick.
19:41 Let's say we were doing a search warrant and I
19:43 was doing a search warrant on the the studio.
19:46 I would not let you see me doing the search warrant.
19:49 I would have somebody pull you out front.
19:51 I would walk in and I'd look at every picture.
19:53 I'd look at every book.
19:55 I'd look at every time you were smiling, every time you weren't smiling.
19:57 I'd walk up and see the uh the wonderful
20:00 prison set that you got up there with the commissary.
20:02 Okay.
20:03 And I would see all these little things
20:05 and I don't know how I'm going to use them.
20:07 But, I'll give you a for instance, like,
20:09 I'm doing a search warrant on one person
20:11 and he's got a Bible right next to the nightstand.
20:15 And it's bookmarked at the Book of Matthew where
20:18 it talks about Peter getting called out of the boat.
20:20 Now, I don't know how I'm going to use this at all, okay?
20:23 Um and he's also got a pitbull that he's a really big fan of.
20:30 I don't know how I'm going to use this.
20:31 So, during the interrogation,
20:33 we talk about he's he's at this kind of stage where he's just kind of thinking.
20:38 He's just kind of thousand-yard stare.
20:40 And I ask him about his pitbull and we
20:42 start talking about his pitbull and I say,
20:45 cuz he had told me earlier some egregious
20:46 things that happened to him in his upbringing.
20:49 And so, as a result, I said, "Talk to me about your pitbull.
20:51 Is it a great dog?" Yeah.
20:53 I said, "If you let it go at the park, would it be safe?
20:56 Would people Yeah, cuz I trained my dog." I said,
20:58 "It's a product of its environment,
21:00 right?" Pitbulls get a bad rap because people train them to fight.
21:03 They're great dogs.
21:05 I said, "It's just like people though.
21:06 They're both mammals." I said,
21:08 there were some things that happened on in your life
21:10 that create sort of zone of vulnerabilities.
21:12 When you were 6 to 8, you were molested, right?" He goes, "Yeah." I said,
21:16 "You lost your faith in your father." "Yes." And as a result
21:19 of that, it was like that pit bull that was trained to fight.
21:23 It changed your trajectory.
21:25 Okay?
21:25 Not because you're an evil person.
21:27 Most people I talk to are not evil.
21:30 But it caused certain vulnerabilities and that probably
21:32 led us to having this conversation now.
21:35 And then I brought in the book of Matthew and I said, "Look,
21:38 I saw in the Bible that you had on your nightstand,
21:41 you were exploring the book of Matthew.
21:43 And you had underlined where Peter was getting called out of the boat by Jesus.
21:47 And he was afraid.
21:48 And he was hurting.
21:50 And the wind was whipping and the the water was bouncing
21:52 against the side of the boat and Jesus was calling you.
21:55 But you were afraid.
21:56 You even put in your notes that you were afraid of commitment.
21:59 Now, look, I know you just met me.
22:01 I'm not trying to run a game on you.
22:03 All right?
22:03 I'm truly not.
22:05 But we both know that this situation took place.
22:09 We both know that you acted out of character on that day with that child.
22:13 And I need you to take that first step out of the boat.
22:16 I need you to trust me." And he just put his head down,
22:19 snot bubbles, started crying.
22:21 So, you take people's environment,
22:22 you take things that they've done in their past,
22:24 you you you take those types of things and then I will
22:29 start talking to you about things you do in your free time.
22:33 And you may be very adept at this in your podcasting world,
22:37 in your personal life.
22:38 But talking about family, people can't choose their family.
22:42 Talking about education and employment,
22:44 people sometimes don't have the same opportunities you do.
22:47 But talking about leisure activities and what
22:49 people do in their free time is priceless.
22:51 So, if we were going to run this out, let's say outside of the podcast,
22:54 outside of your personal life, what do you do in your free time, Ian?
22:57 Uh I like to go to the gym, take walks with the dogs,
23:01 um go out to say restaurants or Yeah, I would say those are the main things.
23:05 When you go to the gym, what do you like to do?
23:09 Uh usually will do chest one day, you know, chest and shoulders,
23:13 triceps, and biceps, back, legs one day, and then cardio.
23:17 some kind of modified push-pull system, so on and so forth.
23:20 So, let's just say I ran that out for about 10 or 15 minutes.
23:23 I was asking about your training splits,
23:25 your supplementation, if you're taking peptides, right?
23:28 Oh man, you're on this stack, you're on that.
23:30 Whatever it is, if I just ran down that rabbit
23:32 hole and just kept asking those type of the questions.
23:35 And then I said, "What is it about working out that you enjoy so much?"
23:39 I think it helps clear your mind, and I just feel better for the day.
23:44 That's how I start my day.
23:45 Okay.
23:46 So, the beauty of that is your dopamine's being released,
23:48 your cortisol's going down,
23:50 your heart rate's going down, your oxytocin is is being released.
23:53 So, all these neurochemicals that are good for me,
23:56 and the best part about that is the best voice in someone's head is their own.
23:59 So, you talking 80% of the time, and you talking about something you enjoy,
24:04 you're imparting that connection with me.
24:07 And as a result, the worst thing I could do is say, "Me, too.
24:10 I love to work out, right?" But, the worst thing I could do is say,
24:13 "Me, too." It's a wet blanket on conversation.
24:15 I'm sure you've been around people like that.
24:16 "Oh, what do you like to do?" "I like to run." "Me,
24:17 too." "What do you like to do?" "I like to collect this." "Me,
24:19 too." Like, shut up.
24:21 Let people bathe in their own situations,
24:24 and you will get so much more information.
24:27 So, if we did that for 10 minutes, eventually you'd probably say, "Wow,
24:30 Brad, so do you work out?" And then that's my opportunity to come in.
24:33 Let's say I don't work out in the gym, but let's say I love Brazilian Jiu Jitsu.
24:38 Okay?
24:39 I love to do Brazilian Jiu Jitsu because it's
24:41 a way for me to just kind of escape,
24:43 just like going to the gym is probably a way for you to escape,
24:46 to get away from all the other business and personal responsibilities you have.
24:49 So, we can connect at that level.
24:51 Um so, that's how you find common ground.
24:53 Even if you don't have common ground, you got to go deeper.
24:55 You got to ask people, "What is it about that you enjoy so much?
24:58 And you would be amazed at how helpful that is.
25:01 You'd be a great dating coach.
25:02 I will tell you, it's so funny.
25:04 So, I wrote my book and at first it was for law enforcement,
25:06 then it was for communication.
25:07 And my son, who's a junior in college,
25:08 Andrew, he he's reading the book and he's like,
25:12 "Dad, I do this at the bar now." He's like,
25:15 "I I just The girls will be telling me,
25:16 'I love doing hot Pilates.' And he's like,
25:18 'Well, what is it about Tell me about hot Pilates?
25:21 Well, what is it about hot Pilates you enjoy so much?' And it's like, 'Brad,
25:24 I'm at the bar and 20 minutes in they're like, 'Oh my god,
25:26 you're such a great listener.'" He's like, "I didn't do anything, Dad.
25:29 I just ask questions." And I'm like, "Perfect." So,
25:31 he's pimping the book off to all his other college buddies.
25:33 So, it's a untapped source for me.
25:35 Yeah, what I realized is doing the podcast
25:38 while I was dating before I had a girlfriend
25:40 was the level of not quality conversations I had
25:45 before doing the podcast with people that I accepted.
25:47 And then when you you're doing this type of setting
25:50 for so long and you go on dates with people, you realize there's not much there.
25:55 Right.
25:54 Um and it just it changed my life having those conversations.
25:57 Yeah, I mean, you you know how to do
25:59 good podcast and you know what aren't good podcasts, right?
26:02 You've seen probably podcasts where it's a 50/50 mix.
26:05 Yeah.
26:05 Oh, and you can always tell even like if
26:08 I'm doing one and and it doesn't flow right, you can tell what's off.
26:11 But I think the worst thing when I do someone's podcast is they'll say,
26:16 "Tell me everything.
26:17 Tell me your story."
26:19 Mhm.
26:18 I'm already agitated right off the bat.
26:20 You didn't disarm me and I'm going to give
26:22 you a rough rushed up version of the story.
26:25 Yes.
26:25 Um and just to speed through it cuz now I want to get out of there.
26:28 And that's what I see as the biggest mistake.
26:30 And then also people that interrupt.
26:31 I learned that very early on doing podcast cuz I
26:34 had some of my best episodes early on, but I
26:36 couldn't get out of my own way and I just
26:38 kept asking questions cuz I wanted to follow a script.
26:40 And that's not the way to do it.
26:42 Yeah, no no doubt is that you got to have something in the middle.
26:45 If you're too much or if you just let you know,
26:47 if they just hit the play hit the record button and say,
26:51 "Tell me everything." That's not good either.
26:53 Yeah.
26:53 Uh you've got to have those follow-up questions.
26:55 And plus you've got to have the body language that that backs it up.
26:58 Too many times, whether it be in podcast or personal life,
27:00 people will be on their phone, they'll be looking away.
27:02 Oh, yeah.
27:03 Uh-huh.
27:03 It's like they're not invested.
27:05 We want to ventrally front.
27:06 What I mean by that is What is it What
27:08 is your wonderful dog I saw pictures of your dog?
27:10 and Boone, yeah.
27:11 Yeah, Bella and Boone.
27:11 I saw pictures of your dog there.
27:13 When your dog let's just do a a little thing about communication.
27:16 So, if you walked up to your dog or somebody walked up
27:19 to your dog and they walked up to it in the perfect way.
27:24 Hey, do you mind if I approach your dog?
27:26 They get down at the dog's level.
27:27 They offer up their hand, you know.
27:29 Um so, your dog's going to sniff it.
27:30 And they say to your dog, "You're the stupidest dog I've ever seen.
27:34 You're an ugly freaking dog." Does the dog know any better?
27:39 No.
27:38 No, because you're it's it's the way you're saying it.
27:41 And it's the same thing with babies.
27:42 "You're such an ugly baby." That's primal communication.
27:46 They can't understand the language.
27:48 If I'm in a subway in almost any other country besides the United States,
27:51 I don't understand what they're saying.
27:53 But what am I reading?
27:54 I'm reading the body language.
27:56 Um I'm sure there were times in prison where you may not have
27:59 been in earshot of somebody or you may not understood what they were saying,
28:02 but you saw from their body language,
28:04 "This is not a good time for me." Or now is an okay
28:07 time for me to sit down or whatever the case may be.
28:09 Body language is everything.
28:11 And we need to ventrally front.
28:13 That's exposing our tender bits, so to speak, to the person we're talking to.
28:18 Too many times, especially in law enforcement
28:20 we'll shake hands and then we blade away.
28:23 You know how cops blade?
28:24 They drop their dominant leg.
28:25 That's also the same thing people do right before they punch in the face.
28:29 Mhm.
28:29 So, we need to ventrally front.
28:30 We need to be heart-to-heart to people.
28:32 We need to have an amazing handshake that's dry,
28:34 that's warm that's at a 2:00 angle cuz I show you the white of my hands.
28:39 I will put antiperspirant on my hands.
28:41 Okay?
28:41 Because I'll always give you a dry handshake.
28:43 If you have a wet dry handshake, what does that say about that person?
28:46 If you shake somebody's hand and it's wet and it's it's cold and it's weak.
28:51 What does that say about it?
28:53 Uh that they don't pride themselves or they're not necessarily confident.
28:57 Yeah, that's a problem.
28:57 Or they give you the queen of England, right?
28:59 Whatever it is.
29:00 That's terrible.
29:01 So, it's the first thing you do in a communication,
29:04 it's the last thing you do in most professional communications.
29:06 You've got to have a dominant hand.
29:07 Not When I say dominant,
29:08 I'm not talking like Trump where we're pulling the hand back.
29:11 I'm talking about we go into a 45° angle, it's not a shake,
29:14 it's just a hold with eye contact and it's about 1 second.
29:17 We're not sitting there like the United
29:18 Nations like we're doing peace accords here.
29:20 Just a nice quick handshake while we're eventually fronting.
29:23 I give you a little slight head tilt,
29:25 a little eyebrow flash because neutral codes negative from evolution.
29:29 200,000 years ago when we were walking and we saw another tribe member,
29:33 I had then half a second to determine are you going
29:34 to kill me or are you going to be a potential mate?
29:37 Literally, that's how it went.
29:38 And if I saw neutral, I would code that as negative.
29:41 So, to avoid that, I give you a subtle smile which needs to be genuine,
29:44 but I also give you an eyebrow flash.
29:46 And when you do that to people and every once in a while
29:48 you kick your head off to the side that exposes your carotid,
29:51 it says to people I'm putting myself out there as if
29:54 I'm vulnerable and I'm not a threat to you, okay?
29:57 You've probably had some CEOs over the days, right?
30:01 That they thought they had to have that tough look.
30:04 They thought they had to have a persona about them.
30:08 How helpful was that them in in getting
30:10 information from people or being respected?
30:12 I don't think it was helpful at all.
30:14 I think the ones that are the total
30:16 opposite of the hard CEOs like the SIS investigators, they know how to work you.
30:20 Just like a detective or those guys are seasoned.
30:23 They're so comfortable.
30:24 They act like your friends and they know what they're doing, you know?
30:27 Yeah, and I say and that's the key thing.
30:29 When you said act like your friends because that's going
30:32 that's where we have to take it to the next level.
30:35 Because if you can see that it's acting,
30:37 everybody else can see that it's acting.
30:39 I truly and I I I haven't always been this case.
30:41 When you're talking to somebody that's molested 30 babies,
30:45 deep down inside I want to I want to bury them under the jail,
30:48 and I'm still going to have a smile on my face.
30:50 But, most people that I talk to, and I don't know
30:53 your thoughts on this, because I you've seen some people over the years.
30:58 95% of the people I talk to, murderers, rapists, robbers,
31:00 they were normal people or maybe not great people that did evil things.
31:06 They weren't evil people.
31:08 There's very few evil people out there
31:09 that wake up at 8:00 in the morning saying, "How am I going to go out and hurt
31:12 people?" It's typically situational factors that focus on that.
31:16 Now, once again, I'd be interested to know your thoughts
31:18 on that, but I just whether it be CEOs, whether it be cops,
31:21 with detectives, whatever the case may be,
31:23 I just don't think there's as many evil people out there as people think.
31:25 Yeah, I mean, you look at the majority of the guests on my show,
31:28 there's a lot of people that have committed murder, served 20 or 30 years,
31:31 and then they'd get a pardon or their sentence commuted, or a corrupt guards.
31:34 They're not currently still in prison.
31:36 So, they made a bad decision in that moment
31:39 where something happened that led them to that decision,
31:42 but they're good-hearted people now.
31:43 The episode I released last night, a guy named Tone,
31:46 he got a 30-year sentence, somewhere along those lines,
31:50 and got it reduced after 20-something years by the governor, and his victim,
31:56 cuz someone died in the case,
31:58 his victim's family reached out to him to forgive him.
32:01 The victim's brother he met in prison who also forgave him,
32:05 and it was just an incredible journey.
32:07 That decision he made 30 years ago is not the same person he is today.
32:11 So, I wouldn't consider him an evil person,
32:13 but then the person that sees or runs into him at the gym
32:16 that read the article might think he's just a murdering evil person Yeah.
32:20 without knowing all of the the background.
32:22 Yeah, it's easy.
32:22 But, in that moment, you have, when you look at all crime,
32:25 I have always viewed it as need,
32:27 ability, opportunity, and stressors lead to crime.
32:30 So, if I need it, if I have the opportunity to do it,
32:33 I have the ability to do it,
32:35 and there's stressors lumped onto that, and then I divide
32:38 that by the chances of getting caught for it and your morality.
32:42 So, if you don't think you're going to get caught with something,
32:44 the chances of it are happening.
32:46 But sometimes we have unintended consequences.
32:48 Like we have the war on crime or the war on drugs, what happens?
32:51 Um the price goes up, other drugs come into the mix.
32:55 Uh we try to shut down on prescriptions or heroin, what happens?
32:57 Then fentanyl comes in.
32:59 Um right now we're having issues with it's child sexual abuse material
33:02 as far as certain states are really cracking down on certain porn sites,
33:06 what it's causing people to do is look harder for that porn.
33:10 And unfortunately, where they're looking is in places that take them
33:13 down a a rabbit hole where they see really, really bad stuff.
33:16 So, there's always unintended consequences sometimes of what
33:19 we do from a law enforcement perspective.
33:21 So, now when you first joined the Secret Service, where were you assigned to?
33:24 Cuz I don't think anyone just goes right into a protective detail, right?
33:27 Yeah, we don't.
33:28 So, uh I went to Chicago.
33:29 So, it's 6 months of training, uh Federal Law Enforcement Training Center,
33:32 and then we've got a 3-month academy in Beltsville,
33:35 Maryland, where you learn about counterfeiting,
33:36 credit card fraud, and then obviously protection.
33:39 A lot of people don't know that for the first 50 years of the Secret Service,
33:42 we were strictly an investigative body.
33:44 Abraham Lincoln signed us in the law to stop counterfeit.
33:46 And then in 1901, we took over protection and then went from there.
33:50 But start in Chicago, and I was in the counterfeit squad.
33:53 That was my main responsibility, and then I would get pulled off for protection.
33:57 Um so, for instance, I was on the uh W.
34:00 Bush uh Bush 43 governor detail when he was running for president in 2000.
34:04 So, that was my first real experience with 3 weeks on, 3 weeks off,
34:10 24/7 protection, you know, in the limo,
34:14 running with the protectee, that type of stuff.
34:15 That was really eye-opening for me.
34:17 And it also showed you that um how
34:21 quickly your mind can change in echo chambers.
34:23 Because I was I don't want to say I was a Democrat probably at the time,
34:26 but you go out for 3 weeks and you're around a Republican talking point,
34:30 you're around supporters,
34:32 you're around you hear the same stump speech over and man I I kind of like
34:35 some of these thoughts and like same
34:36 thing with my buddies that were very conservative,
34:38 they'd go out on Bernie Sanders and for 3 weeks they hear
34:40 this and they hear that and now I'm starting to feel the burn, right?
34:43 So echo chambers can be very important.
34:45 So we really try to stay right down the middle and protect
34:48 the office and not the man or woman who's in that office,
34:51 but so I started in Chicago protection, then I got into polygraph after that.
34:56 My permanent protective detail was Bush 41, so father Bush, H.W.
34:59 Bush.
35:00 And that was a great time, summering in Maine, living in Houston.
35:04 Went to St.
35:05 Louis, which for as great as it was to be a polygraph
35:08 examiner in Chicago because there's a decent amount of crime, St.
35:11 Louis was another great opportunity just because
35:14 there's a lot of issues criminally in St.
35:17 Louis.
35:18 So the way we would do our polygraph program
35:19 is for everything that the locals did for us,
35:23 we would try to give back to them with our polygraph program.
35:25 So my partners and I,
35:26 we were very blessed to get to work a lot of child
35:28 exploitation cases and a lot of homicide cases well as in St.
35:31 Louis.
35:31 Then I went to Columbia, South Carolina,
35:33 the federal polygraph school where I taught interview
35:34 interrogation to the 30 federal programs that were there.
35:37 So DEA, CIA, FBI, all the major alphabet soup organizations.
35:42 And then that's where I retired out of, so.
35:44 What were your expect expectations going
35:46 into the Secret Service versus the reality?
35:50 Yeah, so once again, thinking uh the movie aspect of it and not thinking
35:54 I'm going to be in a stairwell for 20 hours.
35:58 And then you're going to get 4 hours of sleep
36:00 and then you're going to be in the stairwell again for another
36:01 16 hours and that a protectee's going to be running
36:03 late and that this shift that was coming to replace you,
36:06 they their flight got canceled, so you're working a double.
36:09 But that was the great thing about having
36:12 great people is when you have great people,
36:14 you can work through those situations.
36:16 Um so 95% of it is mundane, normal stuff.
36:20 It's the other 5% that you remember and that you
36:22 talk about 25 years later on a podcast, you You the cool stuff.
36:26 You know, going to three Olympics.
36:28 Um you know, being able to see Michael Phelps win a gold,
36:31 be able to see the redeem team win a gold in Beijing.
36:34 Like I'm not as a pop public citizen going to be able to go do this.
36:37 I'm not going to go to 40 40 foreign countries as a as a normal citizen.
36:41 I'm not going to do dog walks with Barbara
36:43 Bush or drive a boat with President Bush.
36:45 So, it it gave me some great opportunities
36:47 that weren't in the recruiting brochure, but that's the 5%.
36:50 The other 95% is you paying your toll, you doing paperwork, very mundane stuff.
36:56 How hard is it to shut out the noise
36:58 when you're on a protective detail like that?
37:00 Cuz you have to be so locked in and focused on everything else while listening
37:04 to conversations you're not even supposed to listen
37:06 to and how all that come at you?
37:09 you definitely um protectees that we've been with us a long time,
37:12 they treat us just like a you know, like we're just a bump on a log.
37:17 They're so used to having these conversations.
37:20 The newer protectees, I think at first they kind of like,
37:22 should we go in the other room before we have this conversation?
37:24 But that's one of the things I will pride my organization
37:27 on is we're very good about not disclosing those types of secrets.
37:32 Because the moment you do, your protectees are not going to trust you and they
37:36 are going to distance themselves from us and as a result,
37:39 we're not going to be able to do our job.
37:40 So, I think even when you see Secret Service books,
37:44 there's never really anything in there.
37:45 There may be stuff about the organization and failings of the organization,
37:49 but you really don't see anything about you know,
37:52 kiss and tell type stuff that from the protectees.
37:54 Yeah, cuz it's just straight unprofessional.
37:56 It is and it's like I said,
37:58 very honorable that we don't do that because I'm sure there's a market for it.
38:02 Um I'm sure that you could sell books and get clicks on you know,
38:05 some kind of YouTube short for it, but uh but no,
38:08 I think we've been very good about not doing that.
38:11 But in the moment, how hard is it for you to put
38:14 that to the side when you do hear something and continue your job for the day?
38:18 Yeah, I would say without getting into specifics,
38:20 you hear certain things where you're like, "Wow, that I I can't believe I just
38:25 heard that." Um and then sometimes you're surprised
38:29 like I was on Israel one week and then I'm on Iran the next week.
38:34 And when Ahmadinejad came into country, you're like,
38:37 "Oh, the Iranians are such bad people,
38:39 right?" They were some of the most professional their their secret service.
38:43 Ahmadinejad was only on was always on time.
38:46 Um they were very chatty.
38:48 Once again, we got to be careful with what we talk about.
38:50 I mean, we're not giving up any national security secrets,
38:52 but you talk to these foreign details and they
38:55 put their shoes on and off just like we do.
38:57 They're worried about missing their wife's anniversary just like we do.
39:00 Uh so, you you learn people are people um across the spectrum.
39:06 I mean, I was in Japan right after that and I'm with their security guard.
39:09 Once again, we're in a stairwell for 20 hours a day and I'm using
39:12 Google Translate and we're having this amazing
39:13 conversation with this Japanese Secret Service agent.
39:16 And he's from Hiroshima.
39:18 Like 70 years ago, we bombed with an atomic bomb.
39:21 We're we're buddies.
39:23 He's bringing in pastries that his wife's making each
39:25 night each each day and he's telling me about
39:28 his kids and their love of K-pop and all
39:30 this stuff and it's like I said, people are people.
39:33 So, um to me, that's really what I remembered.
39:35 In the moment, you're so focused,
39:37 especially let's let's say you're um doing a large-scale protective event.
39:43 You're so focused on the crowd that really
39:46 the noise just kind of goes into the background.
39:48 It's almost like those times when you're driving and you're almost like, "Hey,
39:51 how did I get how did I get to work?" How you know,
39:53 like you're just you're so zoned in to everybody's
39:57 faces and everybody's hands that you typically what
40:00 they're saying is it's almost like when you're
40:02 on a protectee that has the same stump speech,
40:05 you hear the last like 15 seconds before they wrap up and you're like,
40:08 "Okay, now we're ready to to go to the rope line,
40:10 so turn it on now." But you're in kind of a weird haze when
40:13 you're kind of taking it all in, so um I would say not too difficult.
40:17 I will I will say, you know,
40:19 and and as evidence of that, we can talk about Butler as far as the things
40:23 that went wrong in the planning and in the post standing of that on that day,
40:27 but as far as the reaction, I think you saw those men and women very
40:32 very quickly jump on President Trump and, you know,
40:37 kind of put their lives on the line and they the CS,
40:39 the counter sniper, put a round on the target.
40:42 You know, once again, it's too late.
40:43 Um, we were very blessed that nothing,
40:46 you know, more ominous happened uh to Trump.
40:49 Um, obviously a firefighter, Mr.
40:52 you know, Corey Campitor, obviously, you know,
40:54 he he passed on and and his wife's got to live
40:56 with that and family's got to live with that, but it was a failure,
40:59 but I think you saw in that reaction that they were able to react very quickly.
41:03 Now, have sunglasses always been associated with the Secret Service?
41:08 You know, I don't know when that started.
41:09 I will say, yes, it seems to be it was the Ray-Bans, the Oakleys.
41:13 Um, we do get discounts Okay.
41:16 Yeah, you do.
41:17 You do.
41:17 Or you'll have uh certain sunglass companies will give them to agents
41:21 and cuz they want you to wear them and those types of stuff,
41:24 but uh I think it's it's uh it's sunny and I don't want to squint.
41:28 I think people make it out to be so you can't see where we're looking,
41:31 so you look the part.
41:31 No, it's just sunny.
41:33 Like if I'm at an outdoor event,
41:35 I don't want to be squinting and and not be able to see,
41:37 so I think a lot of the mystique
41:38 has been brought on by Hollywood associated with that.
41:41 Um, but yeah, a good pair of sunglasses is is a definite must.
41:44 What about the the suits and ties?
41:46 Are you able to move around efficiently with with that on?
41:50 Having a good suit is key because the problem is you're wearing, you know,
41:54 uh certain things underneath your your suit
41:57 uh from a protection standpoint, Kevlar and such.
42:00 So, you have to get them cut a certain way because if you get cut, you know,
42:04 the problem one time I went to Thailand and and I was like,
42:07 we're going to get some suits really cheap, right?
42:09 And they make them right there.
42:11 The problem was they do that European cut.
42:13 It's very slim fit.
42:14 Uh it's not a that doesn't work for me
42:16 and it definitely doesn't work when you get your gun,
42:17 badge, radio, spare mags, those types of things.
42:19 So, you have to get it almost flared out and it's it's
42:22 a custom fit and it's not real it doesn't look great cuz you have
42:26 to get a suit that's or a and then you have to get
42:28 a shirt that's a little bit bigger so that you can get that under.
42:30 So, the problem is is that holds the heat
42:33 in and if you're doing an outdoor event, it is awful.
42:37 Okay, it's uh where it was really tough I know was in 2000
42:41 when we were on the governor's detail when when uh he was running.
42:44 Bush was a hell of a runner.
42:45 I mean, he was running fast and he was smoking a lot of our agents.
42:48 So, uh this was about 40 lbs ago for me, but I could run at the time.
42:52 But uh I just remember we would he would
42:56 run and then three or four agents that were
42:57 running with him we'd get back to the hotel
42:59 before he would go to his next event and man, we had to we had to do Superman
43:04 changes where we're getting out of our running clothes,
43:06 we're all sweaty, we're we're jumping in the shower for about
43:09 20 seconds just to wash yourself off and then we're putting
43:11 our suits on now and we're still sweating cuz you know how
43:14 it is when you you've been sweating you can take a shower.
43:16 If you don't take a shower for 20 30 minutes, you're still sweating.
43:19 Now you're sweating into the Kevlar,
43:20 you're sweating into the suit um because we're
43:22 trying to hurry because he's only one person.
43:24 He's putting on his stuff and he's ready to go.
43:26 He's not waiting on us.
43:28 Uh so that was always uh an interesting part.
43:31 You learn how to change your clothes very very quickly.
43:33 What about the shoes?
43:33 Is it comfortable to wear those?
43:35 Can you wear sneakers?
43:36 You can't wear sneakers.
43:37 Um the the way we dress, I mean,
43:39 there's no I don't want to say there's a dress code,
43:42 but it's kind of frowned upon to wear anything other than blue or black.
43:46 You want to wear a pretty neutral tie.
43:49 And the shoes, you're not going to want
43:51 to wear the the the wood and leather bottom shoes.
43:54 You're going to do that you're going to wear those at nice Allen Edmonds
43:57 or whatever they are the one time and then you're going to be like,
43:59 "Wow, standing on marble is not fun." Because that's what it is.
44:02 You're in government buildings,
44:04 it's not this wonderful shag carpet that you have here.
44:07 It's marble.
44:09 And you're standing there and it's it's awful.
44:11 So, you're going to get a very comfortable looking
44:13 almost orthopedic looking Forrest Gump type pair of shoes.
44:17 It's not the most stylish thing, but your your feet appreciate it.
44:20 My dad is a caterer and there's a picture upstairs with him and Bill Clinton.
44:24 He got to cater an event at his and he wanted to bring the best plate of food,
44:29 like lay it out for him on the table
44:32 and the Secret Service agents came in, said,
44:34 "You got to put that back." And then they mixed
44:36 up like a hundred plates all over on the counter.
44:39 So that you're not targeting, you know,
44:41 if your if your dad would have really been a, you know,
44:43 Manchurian candidate or a bad guy, right?
44:45 then they taste everyone, too, before it even gets served.
44:48 That's so interesting.
44:49 Yeah, I mean, I guess you have to because you've seen
44:51 some of the things that have happened geopolitically across the world.
44:54 You've seen that type of stuff happen since Roman days, right?
44:57 So.
44:59 Now, when they recruit,
44:59 do they ask about politics at all for the individual agent?
45:03 not so much because I think people can really do a good job of separating it.
45:07 Um, the problem is in the times we're in now,
45:10 we're just getting so, you know, extreme on both sides.
45:13 So, your applicant pool is getting more extreme
45:15 just like the rest of the population is.
45:18 But even then, I mean,
45:19 we have people that take care of communists that come into this country.
45:22 We have people that take care of very,
45:23 very right-wing people and many of those people
45:26 are complete opposites of the protectees.
45:28 So, we you talked about being able to separate it earlier,
45:32 you know, how how do you get the mindset?
45:34 And and I truly have never thought
45:36 about the person's politics that I was protecting.
45:38 Just never really thought about it.
45:41 So, um, there's no real way, I guess, to gauge that.
45:44 We do have some great interview questions that try
45:46 to eliminate the extremes without getting into, uh,
45:48 specifics, but um, that's a great I've never been asked that question,
45:52 so so I appreciate it is that, uh,
45:53 I think that's one of the most honorable things about the organization
45:56 is that it tries to stay center as much as possible.
46:00 Yeah, I mean, I compare that to first responders
46:03 that respond to a shooter who just killed three people,
46:06 took a bullet by law enforcement, they have to go save those individuals.
46:09 Yeah, it's like a Hippocratic oath, you know, doing the right thing,
46:12 but that's a perfect example of that is
46:13 that you can separate your job from your personal politics.
46:16 Yeah, absolutely.
46:17 How hard was it to transition from investigations
46:20 to detail and then say back to investigations?
46:23 You know, it's good because you can't do protection for more than 5 or 6 years.
46:29 Um when I say that, permanent protection.
46:31 And even then, it's very straining
46:33 because it's going to hurt your relationships.
46:35 Um you know, it's hard to stay in shape when you're constantly doing that.
46:39 You're missing things.
46:40 I missed 17 wedding anniversaries.
46:42 We made the mistake of getting married, my wife and I, um in September,
46:45 and that's always when the United Nations General Assembly is in New York,
46:48 uh which is great because it's like
46:49 a class reunion to meet your agent buddies again,
46:51 and it's a decent time of the year to be there,
46:54 uh but 17 times I had to send flowers.com like, "Man, I'm sorry.
46:58 I love you, baby." Um So, yeah, that that part of it uh is difficult,
47:02 but I think it makes the best of you.
47:06 And and and I'll give you a quick story.
47:07 So, um I just come on the job and it
47:11 was one of these situations where I'm a snot-nosed kid,
47:13 and I'm doing what's called the protective intelligence advance,
47:15 which normally it's not a heavy lift.
47:17 You without getting into specifics,
47:19 you do some some record checks on the front end,
47:21 and you're there on game day to control protesters
47:23 and any issues that may pop up from an intelligence standpoint.
47:27 Well, of course, Murphy's law, the day before the visit, we get a phone call,
47:30 and it's like a guy between probably 40 and 70 by his voice,
47:35 calls in, and it's the old answering machine,
47:39 calls the answering machine at the Republican headquarters in the small
47:41 town that we're going to, and it's like, "I'm a sniper.
47:44 I'm a former Marine.
47:46 I don't miss.
47:48 I'm going to take him out." And uh of course,
47:50 we got an open-air event the next day, and I'm like, "I don't know what to do,
47:54 right?" I mean, common sense, I need to try to figure this out,
47:57 but So, thankfully, I had this guy named Bill.
48:00 He's like an OG detect like he'd been on the job,
48:04 I don't know, 20, 30 years, and he had done everything.
48:07 But, just so laid-back.
48:09 Like, not bragadocious or peacocking in any way.
48:13 So, he said, "Son, we got this." And he took me out,
48:16 and it was they traced the phone call to like a payphone.
48:19 And he whips out his Spyderco pocket knife, and like,
48:24 I don't know if you can visualize a payphone.
48:26 Like, not too many Some of you listening are like,
48:27 "What's a payphone?" You actually put coins in it, right?
48:31 Um so, he goes to the payphone, and he just he doesn't have gloves.
48:34 He just takes like the Ziploc bag,
48:35 puts the and the the hand phone handle over it,
48:38 and he's grinding through this like metal thing
48:41 that's holding the phone on the the wire,
48:43 and he cuts through it, and he's like, "All right,
48:44 in case we need that for evidence." And I'm like,
48:46 "Whoa." Um and this is like an abandoned strip mall.
48:49 He kicks over the little trash can right there,
48:53 and he starts going through, and there's dirty diapers and vomit and old,
48:57 you know, malt liquor bottles, and I'm like,
48:59 "What are you doing?" He sees this little paper cup, this little foam cup,
49:03 and it's got a yellow piece of paper in it,
49:04 and he just takes his little knife, and he pops it open,
49:06 lays it out, and it's the phone number to the Republican
49:10 place that had the phone call go to it.
49:12 I'm like, I can't believe this.
49:13 Like, wow, you know?
49:15 So, we go to the local Quick Marts looking for the cup.
49:18 Nah, that's too small.
49:19 About two blocks away is this little Imagine like
49:23 um a Wegmans or like a a grocery store.
49:26 And we go in, and hey, looking for the manager,
49:29 and the way he's talking to the manager is like,
49:31 "Do you have anybody that's politically opinionated between 40 and 70,
49:34 male?" And the manager's kind of thinking, and while he's thinking,
49:37 he looks on the wall, and he sees those cups next to the coffee.
49:42 Then he goes over, and while he's doing
49:43 that, there's a yellow notepad on the wall.
49:46 And that yellow notepad has a yellow piece
49:47 of paper that's torn off that's the exact same
49:49 as that the yellow piece of paper he found
49:51 from the trash can with the number on it.
49:53 And he's like, "Well,
49:54 obviously that person works here." He looks in the yellow pages,
49:57 the Republican National Headquarters number is underlined.
50:00 So, obviously he knows that person works here.
50:02 He says the manager who was on shift at such
50:04 and such time uh that was a male between 40 and 70.
50:07 We got three people.
50:09 We pull their employment apps.
50:10 The first employment application because it was handwritten,
50:13 we're able to do a little quick impromptu handwriting analysis,
50:17 and he had a strike through on his sevens,
50:18 and he had a layover on his twos that was a perfect match.
50:21 And I was like, "Wow.
50:23 Okay." So, he calls the local PD.
50:25 We rush out to the house.
50:26 It's about 10:30 now.
50:27 The visit's the next morning.
50:28 So, time's of the essence.
50:30 Knock on the door.
50:30 Small Midwestern town.
50:32 The lady comes in her pajamas, but she's still up.
50:35 And she's like, "Hello." So nice.
50:37 And he did it.
50:38 Hey, I'm agent you know,
50:39 he's Bill and this is agent Beeler and uh we would like to talk to your husband.
50:44 "Oh, okay." She's like, "Uh would you like anything to drink?" And he's like,
50:49 "We'll be here for a little bit.
50:50 So, if you wouldn't mind putting on a pot of coffee,
50:52 that'd be great." She's like, "Absolutely.
50:54 You want cream?" "Sure." And we walk in and it's about 20
50:58 ft down the hallway to where he's tying fish flies or something,
51:01 something very genuine and Norman Rockwellian on the the kitchen table.
51:06 But as Bill is walking down the hall, he sees these two pictures on the wall.
51:10 He sees a picture of his Marine Corps photo from Vietnam.
51:13 And he sees his next photo of his the the lady that had just answered the door,
51:16 so his now wife um probably from the '60s.
51:20 So, he's been married for a long time.
51:22 So, he walks up to to this cat and he says, "Hey." Introduces herself.
51:26 He says, "Hey, we're Secret Service.
51:27 We do two things.
51:29 We protect the president and people running for president,
51:31 and we also stop people that counterfeit money." He goes,
51:35 "When's the Have you been counterfeiting any money recently?" And the guy says,
51:39 "No." He goes, "Well, now you know why we're here." And he goes,
51:42 "The reason I'm talking to you the way I'm
51:44 talking to you is cuz you've served this country.
51:46 You've been committed, I can tell by the photo on the wall,
51:48 to a wonderful woman who's now making us some coffee.
51:51 She doesn't know what we're talking about right now.
51:53 But I think what we're about to talk
51:54 about is you got in a politically charged conversation.
51:56 You said something you regret, and unfortunately made a phone call.
52:00 And if we can collect those weapons
52:02 and we can understand that you're not a threat, we can handle it this way.
52:05 If you look at me and you say I don't know what you're talking about,
52:06 we're going to have to handle it a different way.
52:08 So, which way are we going to handle it?
52:10 And he just put his head down and he said, "I made a mistake." And that was it.
52:13 And I saw So, to answer as as kind of a a go around to your question,
52:18 the investigations helped the protection.
52:21 And his protection experience helped the investigations.
52:24 And that's why I would never want to see
52:26 the Secret Service lose all its investigations because they
52:28 make you so much better in your ability to talk
52:30 to people in order to accomplish the protective mission.
52:33 What happened to him?
52:34 Did he get arrested?
52:35 He did.
52:35 He got arrested.
52:36 I want to say he was in his late 70s, and uh you know,
52:40 as you know, they take those types of things into account,
52:42 and I believe he got probation.
52:45 Now, moments like those must must happen even more so now than ever,
52:48 especially when you have social media, people writing things.
52:51 and and as you know, it happens so quick.
52:52 You've seen this with Charlie Kirk,
52:54 where you take somebody that has certain political beliefs,
52:57 and let's say, for instance,
52:59 if you and I and and a couple of your buddies were drinking,
53:03 and a political discussion came up, and you said something outlandish.
53:06 Before it got to the point of saying
53:08 those magic words that we'd have to investigate, somebody's going to be like,
53:12 "Ian, you're being an idiot." There'd be friction
53:15 that would stop you from saying that stupid thing.
53:17 Okay?
53:18 The problem now is there's no in-person bar anymore.
53:22 It's I'm going to go on Discord,
53:23 and I'm going to get in this chat room of like-minded crazy people.
53:27 And then eventually, those people aren't crazy enough.
53:30 I'm going to go into the next chat room where people are like,
53:32 "Oh, those people are lame.
53:33 We're the real people." Then they're going to go
53:35 to the next room where they start weaponizing that stuff.
53:37 And that's the problem.
53:38 They go from an online, and it's the same thing we see with C-SAM,
53:41 They go from somewhere that's an online gaming platform
53:44 to then they go to an encrypted platform that's more selective.
53:48 So, it's not only you're you're in an echo chamber of like-minded people,
53:52 but now you're in an echo chamber
53:53 with like-minded people that it's harder to find.
53:57 It's harder for us because we're in America.
53:58 We are in a very We're in a culture that wants to safeguard personal liberties,
54:02 which is great, right?
54:03 That's why we love it.
54:04 It makes our job in law enforcement a lot more difficult.
54:07 It's interesting how like I'll post a clip where a guest will share
54:09 a certain view or or they'll make a statement and some people in the comments,
54:13 they just get so angry over it
54:15 to the point where they're threatening or violent.
54:17 And it's just like what How do we get to that point?
54:20 They weren't calling that individual out directly.
54:22 You're totally unrelated to what that person said.
54:26 Yeah.
54:26 And they just get so mad.
54:27 It is and it's it's hard not to take some of those things
54:29 personally cuz I know I've been on podcasts and people are like,
54:31 I'll take things that didn't happen for 500, Alex.
54:34 And it's like, why would I come on here and make up a story that could easily be
54:39 But I get it, but you know, yes,
54:41 they're And then sometimes the bots get involved.
54:44 And then they start pushing people both ways and that drives the algorithm.
54:48 And that's where we're at is it we're in this social media algorithm world
54:51 is that you don't have that friction to stop that bad thing from happening.
54:54 And that's my fear is that we're already divided and the algorithm
54:59 is what's adding fuel to that fire
55:01 and hopefully weaponizing uh thought processes.
55:05 Now, counterfeiting,
55:06 how have you seen it evolved since day one on the job versus present day?
55:11 Yeah, day one on the job, it was still some old school polygraph.
55:15 So, what I mean by that is offset prints.
55:18 So, to [clears throat] tell you the best way
55:20 to kind of talk about counterfeit is to talk about genuine.
55:23 So, when we learn counterfeit, we don't learn how counterfeit's done cuz
55:25 that can be done a thousand different ways.
55:27 We learn how um genuine is made.
55:30 So, just up the road a little bit is where they make US currency paper.
55:33 75% cotton, 25% linen.
55:36 They do certain security features in it uh that are in the note.
55:40 And that's the paper.
55:41 And that's the only people that make the paper.
55:42 It's the only people that have the paper.
55:44 So, if I see a note that doesn't have that paper,
55:48 I don't care how good the printing is, it's counterfeit.
55:51 Then we go to the Bureau of Engraving and Printing and we see
55:53 how the green part is typographic and it's pressed down into the note.
55:57 So, there's a divot.
55:58 And we see how the etching of the face
56:00 and all that is actually laid on top of the bill.
56:03 Okay?
56:03 So, it's actually raised.
56:05 And I can see at certain points of that bill.
56:07 I can look at it under a little loop
56:09 and I can see where there's that mountain and that valley.
56:12 If that's not there, it's counterfeit.
56:14 So, that's the beauty of it.
56:15 The color-shifting ink.
56:16 All of that is is great.
56:18 I remember though my literal second day on the job,
56:22 I get handed a little and I can remember there like
56:24 a green manila folder and it was of a a counterfeit note.
56:28 And what it was was it was one of the new 1996 big-headed bills.
56:33 And it was warm in that time of the year and it had actually come apart.
56:37 It was a glued note.
56:39 And I was like, I'd not seen a glued counterfeit note in training.
56:42 So, we kind of dissect it.
56:43 We take it apart.
56:45 It had the watermark in between the two
56:48 and it had the security thread in between the two.
56:50 And there was some type of glue holding it together.
56:53 But it was a very light paper,
56:54 but the paper was about half the size of a genuine note.
56:58 And so, we start looking at it.
56:59 We start looking at it.
57:00 And now we're getting destroyed with this note all up and down the interstates.
57:03 And it's all feeding into Chicago.
57:04 I'm like, what is going on?
57:05 This must be the base of operations.
57:08 So, for about a year, we keep hearing this guy's name's Art.
57:11 Okay?
57:11 And it's a it's kind of a hybrid note.
57:13 How it was constructed, how it was put together.
57:16 The serial numbers were changed, which is unique.
57:19 And I was like, "Hmm, interesting." And it almost looked like he
57:23 was starting or his team, whatever it was,
57:24 was starting like in towns about 5 hours away
57:27 and then working their way back to the city.
57:29 So, they weren't all they weren't printing they or they weren't
57:34 uh passing in an area where they lived which was smart.
57:36 So Finally one day I was about to close the case
57:40 because all we knew is there's a guy named Art.
57:42 He was very proud of what he did.
57:43 He was about 6-ft tall about 200 lb and he was starting to lose
57:47 his hair and I'm like wow that looks a lot like me, okay?
57:50 And one of the guys even when we're doing the run out I'm talking to one
57:53 of the people that have been arrested he goes yeah he kind of looks like you.
57:56 I just that's all we knew.
57:57 Well one night we get a call from the House of Blues Hotel
58:00 in Chicago and it was about 2:00 in the morning when I got the call.
58:03 They had run the notes through the database and they
58:06 had associated it with me as the case agent.
58:08 So I got woken up which is never a good thing at 2:00 in the morning
58:10 and they said hey we got a guy picked
58:12 up with one of the notes you're associated with.
58:13 I thought at first it was just one of the other
58:16 hundreds or thousands of bills that he had passed.
58:19 And they said yeah but his name's Arthur Williams Jr.
58:22 And I'm like okay I'll come down.
58:24 And I come down and I had to play to the ego.
58:27 I'm 26 at the time.
58:29 I'm a snot nose kid.
58:31 Here's this guy that by all accounts had been
58:33 telling everybody he was the the King Kong of counterfeit.
58:36 And so I told him I flew in on the Gulfstream.
58:39 Told him it was like the biggest case in the Secret Service.
58:41 I drove in from the suburbs in my 1991 Plymouth Acclaim, okay?
58:45 And but I let him teach me and he opened up and just kind of like what we talked
58:51 about when we talk leisure activities he's like yeah I
58:53 get yellow page paper I get it donated to me.
58:56 My wife gets the end rolls and it's cheap and you
58:58 know it it it has less of a the marker
59:01 doesn't affect it as much and as a result then I get this kind of paper and I
59:05 do the watermark and then you know and then I do this and then I do the UV stuff
59:09 and then I glue it together and as long
59:10 as it's not over a certain temperature the glue stays good.
59:12 And he's like then I talk up
59:14 the the cashiers when I'm chatting with them so they
59:16 don't really look at it but he's like let's be honest what are they going to do?
59:18 They're going to use the pen which is going to pass you're going to hold it up
59:21 the watermark's going to pass and it's got color
59:23 shifting ink that I got from an automotive company.
59:25 So it was a B-minus quality bill,
59:30 but it was done in a way that operated on the shortcuts that people have.
59:36 Hold it up, pen.
59:36 Okay, you're good to go.
59:37 Plus, you're making at the time probably $9 an hour minimum wage.
59:42 They could care less.
59:43 And he They hit it around the holidays when people,
59:45 you know, are getting all kinds of money.
59:47 So, um unfortunately, the police department that arrested him,
59:51 the way they wrote up the police report was that everything was in plain sight.
59:55 And he had he had a good defense attorney that went to that room and realized,
59:59 uh-uh, that's not plain sight.
1:00:00 They would have had to step in the room 10 or 12 steps.
1:00:02 And that's what it was.
1:00:03 So, the 20,000 counterfeit went away, and as a result, he got let free.
1:00:07 But, he made a poor choice.
1:00:09 Just like a lot of criminals you've probably
1:00:11 talked to, uh especially with counterfeit, is very addicting.
1:00:15 It's getting something for nothing and trying to perfect
1:00:17 it is like manna from the gods from them.
1:00:19 They They want to go back to it.
1:00:21 So, he went to Alaska of all places.
1:00:23 That's where he met his dad.
1:00:24 His dad had been a felon.
1:00:26 And he reunited with his dad.
1:00:27 Unfortunately, he got his dad in the business.
1:00:29 And his dad, unfortunately, got some other people in the business.
1:00:31 And they went to a mall,
1:00:32 and they He didn't have his plates that he normally used, and he got busted.
1:00:37 And dad snitched on son.
1:00:40 So, son got 3 years.
1:00:42 Now, when I first talked to him, Art was like, "Yeah, I'm writing a book.
1:00:44 I'm going to get a movie deal." How many times you heard that, right?
1:00:47 Yeah, every day.
1:00:49 day.
1:00:48 I was like that when I first got you know.
1:00:50 Yeah, right.
1:00:50 Like, "Yeah, I'm going to get a movie deal." And you got people coming at you.
1:00:53 So, Art was like telling me that.
1:00:55 I'm like, "This is never." Well,
1:00:56 it all came to fruition about 3 years later when a buddy called me and he said,
1:01:00 "Go to Union Station and get the Rolling Stone." Well, okay.
1:01:03 I go get the Rolling Stone.
1:01:04 There's Arthur Williams Jr.'s face on a $100 bill and a 10-page spread.
1:01:10 And you're like, "Wow." He did have this.
1:01:13 Jason Kersten wrote this great article.
1:01:15 And of course, I had a little burr under my saddle because he said,
1:01:18 "Yeah, I didn't admit anything to that agent in Chicago." And I'm like,
1:01:20 "You son of a right?" So, anyway,
1:01:23 we go back to the field office and we start looking through
1:01:25 all the notes that were coming in and there's his distinctive style.
1:01:28 It's back.
1:01:29 So, I had a great case agent named Eric that, you know,
1:01:33 worked with and we got some buys, we did some undercovers, um surveillance.
1:01:38 And one day, uh on the Bridgeport, South Side of Chicago, his son,
1:01:42 who was an aspiring rapper, 15-year-old rapper, comes down and he's got,
1:01:47 I don't know if I don't know if
1:01:48 it's four or five thousand dollars of counterfeit
1:01:49 in his hands and he was pissed off that I didn't buy him some studio time.
1:01:53 So, he threw this counterfeit on the hood of a Chicago police car.
1:01:57 And that's what started the next arrest.
1:01:59 We consent search going into the house.
1:02:01 So, we arrested Art III and then Art Williams Jr.
1:02:05 And I talked to his son and his son gave up his dad.
1:02:09 Saying the dad did everything.
1:02:11 So, in the course of 3 years, his dad and now his son have handed him up.
1:02:16 And the thing about Art is, of course, I had to upgrade.
1:02:20 I wanted to impress him,
1:02:20 so I told him I was from headquarters and I flew in on the G5 now.
1:02:24 And I played total fanboy.
1:02:26 Um I had the Rolling Stone article with his face.
1:02:30 And I said, man, it's been an honor to work this case.
1:02:32 It's top case in the Secret Service.
1:02:35 Um would you mind autographing your photo for me?
1:02:38 And he put, "To Brad, the greatest Secret Service agent ever,
1:02:40 Arthur Williams Jr." I've got it framed, you know, so um but I played fanboy,
1:02:44 but it wasn't from necessarily I don't want to say a manipulative standpoint.
1:02:48 Like, I truly respected the guy.
1:02:50 Because he took it.
1:02:52 And he still educated me.
1:02:53 He told me how he was doing his counterfeit now.
1:02:56 And he said he did about $8 million.
1:02:58 Don't know how much of that's bragadocious.
1:03:00 Uh you know, you've you've seen people inflate
1:03:02 totals of things all the time before, right?
1:03:04 But he did do a lot and he was a perfectionist and I can't
1:03:07 imagine how much he burned that wasn't good that he could have got money for.
1:03:11 But uh he got 8 years and the sad part
1:03:14 about it is about a year later we arrested his son.
1:03:16 And his son actually gets assigned the fame
1:03:18 the same federal institution as he does and they're cellies.
1:03:21 He he he tells a great story.
1:03:22 I've since connected with him and cuz he's an honorable
1:03:25 man and uh they connected and it it was it's
1:03:28 really sad when you hear the story about how sad
1:03:31 and or I guess happy and sad at the same point.
1:03:34 He's like, "I'm going to have my at least
1:03:35 my I'm sad my son's getting arrested and is incarcerated,
1:03:38 but now I get to spend more time with him than
1:03:40 I never spent before." It's so surreal to hear the story.
1:03:43 But over the course of those eight years he actually learned how to paint.
1:03:46 And now he's a famous artist.
1:03:47 He's got multiple galleries and I'm looking
1:03:50 forward to in a couple months here going
1:03:51 to an art gallery and and and and meeting
1:03:54 up with him in person after all those years.
1:03:56 So, I hope he stays the course and he doesn't get
1:03:59 locked up again um because it is a very addicting thing.
1:04:02 So, hopefully he's changed his art form.
1:04:04 Do you find that those white-collar criminals are looking for that, you know,
1:04:08 approval from agents like yourself?
1:04:12 100%.
1:04:11 Yeah, I absolutely yeah.
1:04:13 You know, I I gave some perfect the interesting
1:04:16 thing about that is you talk Matt Cox, while this was all going on, Matt Cox's
1:04:20 most wanted Secret Service photo was in our mailroom.
1:04:24 [laughter] He's obviously changed his look a little bit,
1:04:25 but it's just it's funny that both of those things were happening.
1:04:28 And when I was talking to Matt on his podcast, I got the same feeling from him.
1:04:32 It's just professional respect.
1:04:34 It's I visualize that scene from Heat.
1:04:37 Not trying to equate me and I was I had you know,
1:04:40 so many people make it about them.
1:04:42 I just happened to be assigned the case.
1:04:43 I didn't do anything magical with it.
1:04:45 But um I've visualized it like the scene from Heat
1:04:50 where Al Pacino and De Niro where they're like, "You do what you do,
1:04:53 I do what I do." Um it's that professional respect, you know,
1:04:57 and I think some police officers, just like some criminals,
1:05:02 give those two sides a bad name.
1:05:04 I think most cops, most agents have
1:05:06 a have a respect for the people they're investigating.
1:05:08 Now, you you were talking about holding the the bill
1:05:11 up to the light and then the pens.
1:05:13 I don't really see people holding it up anymore.
1:05:15 I just see them relying solely on the pens.
1:05:16 Is that an accurate Yeah, they've even got more lazy.
1:05:19 It's not accurate because what people can do, once again,
1:05:22 I don't want to give away too much information,
1:05:23 but people can do certain things to try to thwart that.
1:05:27 But, the advantage we have in the counterfeit
1:05:29 space is that everything's going digital.
1:05:32 You know, before billions and trillions of dollars
1:05:35 were exchanged hands with with paper currency.
1:05:38 And now everything, you know,
1:05:40 you I can't even think of the last time I paid with cash.
1:05:42 Yeah, I used cards for everything.
1:05:44 people just use their phones.
1:05:45 So, the problem with that is is if I was wanting to do counterfeit,
1:05:49 I had to pass a lot of times and there
1:05:51 were a lot of opportunities where I may get caught.
1:05:53 Now, if I scam you on a dating scam and have
1:05:56 you send me money in Green Dot or in online or whatever,
1:05:59 I can you know, the same thing with Matt, like he could get $100,000 on a deal.
1:06:03 Trying to do that with counterfeit's difficult.
1:06:06 Mhm.
1:06:06 So, it's uh it's a blessing and it's a curse.
1:06:08 I think counterfeit has gone down significantly,
1:06:10 but now you've seen Secret Service, FBI,
1:06:13 all these other agencies move to that electronic
1:06:15 crimes just because that's taken over everything.
1:06:18 When you transitioned to teaching,
1:06:19 what do you think was the number one question students had for you?
1:06:23 Um I think the emotional impact of doing this, um especially with the kid cases,
1:06:27 like how do you how do you go home at night and have kids at home?
1:06:32 You know, I I remember right before I came teaching,
1:06:35 I I thought I was having some heart issues.
1:06:38 And when I get on a plane, I started to get man, I I've flown all my life.
1:06:43 But, I was flying to cases where I was
1:06:44 talking to people about horrific acts and it was like
1:06:47 this uh kind of vicarious trauma that I was
1:06:50 going through and I think I was having panic attacks.
1:06:53 And it was perfect time for me to throttle back
1:06:57 and go to teaching because I had in one week three offenders.
1:07:01 They were doing a big round up.
1:07:03 And three of the individuals made admissions
1:07:05 about some horrific things they were doing
1:07:06 to some blonde hair blue-eyed girls that were
1:07:08 right roughly the age of my daughter.
1:07:11 And what I found is yeah, I could deal with it.
1:07:13 I could still collect the information.
1:07:15 It was all about getting the information.
1:07:17 You know, blame somebody else, understand, diminish impact,
1:07:20 demonstrate tactical empathy and focus on their why.
1:07:22 But I was basically their buddy.
1:07:25 The problem was is you would go home.
1:07:28 And you got to write that report at home like during COVID.
1:07:30 You're writing the reports at home like and then your daughter, "Hey Dad,
1:07:33 can you make me something for lunch?" And the problem
1:07:37 is is that the next case I started to put
1:07:41 horns on the people that I was talking to and I
1:07:42 started short-changing my interactions and I started not really caring.
1:07:46 It'd be like you get up every day and you probably want to do a podcast.
1:07:50 Man, I'm going to put the best podcast out.
1:07:52 I got to the point where I'm like I got to do a polygraph today?
1:07:56 I got to talk to another child molester today?
1:07:58 And as a result, you're not that best person because if the person was innocent,
1:08:03 you're not the best person and if the person's guilty,
1:08:05 you're not the best person because you're not going
1:08:06 to get justice for what needs to be done.
1:08:09 So teaching for me was all about, you know,
1:08:12 the whole teach a man to fish, you know,
1:08:14 he'll never go hungry type thing is I can't
1:08:16 tell you how great it is now that I've
1:08:19 really throttled back the amount of interactions that I
1:08:21 have where people will call me and be like, "Man, dude, thank you.
1:08:24 I tried that.
1:08:25 It worked.
1:08:25 I got this information." Or "Hey Brett,
1:08:28 I did this and I was able to vindicate this person." Because
1:08:30 it's not My goal is not to go in and get the confession.
1:08:33 My goal is to go in and get the truth.
1:08:35 Sometimes that is a confession.
1:08:36 How long did your career last for?
1:08:39 25 Well, I'm on year 27.
1:08:40 I'm with another federal agency now,
1:08:42 but uh for 25 years with the Secret Service.
1:08:45 Once you left the Secret Service,
1:08:46 what do you think to this day is something you think
1:08:49 about from your time there that you think will never go away?
1:08:53 Uh in a bad way um was talking to an offender um who showed up to meet
1:09:03 [cough and clears throat]
1:09:05 um to meet a 12-year-old what he perceived to be a 12-year-old girl.
1:09:10 Came in and admitted to that because
1:09:14 the chat logs and everything were were there.
1:09:16 He obviously showed up to a house.
1:09:19 Um during the initial interview prior
1:09:22 to the polygraph we had an extended conversation.
1:09:26 We're talking about some things and he starts opening up.
1:09:29 He said recently over the last 5 years he
1:09:32 had um got on an online dating forum weaponized
1:09:37 information that he garnered online about this girl
1:09:42 to ingratiate himself to her to become the Prince Charming.
1:09:45 He could care less about her romantically,
1:09:47 but she was a babysitter and she provided him access to children.
1:09:51 And he engaged in a relationship with her for 4
1:09:57 years and during that course of time he molested 30 babies.
1:10:03 Babies.
1:10:04 And he was describing it just like I'm talking to you right now.
1:10:08 And at one point he said to me, he goes, "Brad, it's like, you know,
1:10:11 if you haven't gone to your grandma's and had food in a while and then you go
1:10:17 back to your grandma's for Thanksgiving and you smell
1:10:19 the collard greens when you walk in." He's like,
1:10:23 "Now you know you're home." That's what offending was like for me.
1:10:28 And I was just The people outside the room you could hear
1:10:31 them just like what punching the wall and like they're just so pissed.
1:10:35 Like the way he was saying it was just like today's Tuesday.
1:10:40 And I just remember it it it really messed me up.
1:10:43 And um like of course, you know, as men we have this ego that, you know,
1:10:48 we're not going to we're not going to let it affect us
1:10:50 and I probably shut my wife out and didn't really talk about it.
1:10:54 But I remember the following week I took some of my students and we went
1:10:57 to like South Carolina is really big on barbecue
1:10:59 and it's really big on barbecue got buffets.
1:11:02 And so I'm loading up my food at the buffet and the next item is collard greens.
1:11:10 And I just put my plate down, walked away,
1:11:12 and started went straight to the bathroom and started dry heaving.
1:11:16 It just the triggering aspect.
1:11:17 It was just like what's wrong with this guy?
1:11:20 And they have no idea.
1:11:22 You know, I mean you had Jim Cole on recently.
1:11:25 The things that man has seen, things that people has seen,
1:11:27 I only have to talk to him.
1:11:29 I've talked to hundreds of pedophiles and hebephiles,
1:11:31 but having to look at the images.
1:11:34 So, for me that's one thing that yeah,
1:11:37 I'll love seeing remembering the Olympics.
1:11:38 I'll love remembering the great things that protectives did for us.
1:11:42 I will love and miss all my co-workers,
1:11:45 but sadly that vicarious trauma, those hidden scars will never go away.
1:11:49 How do you cope with that?
1:11:51 For me, I had a wonderful PhD um Dr.
1:11:56 Stacy out in um Seattle.
1:11:59 She's with the Internet Crimes Against Children
1:12:00 Task Force and she did an amazing
1:12:01 job with me as far as talking about when I come home from an event,
1:12:05 I wear the same shirt every day.
1:12:07 It's similar to to these type of typical cop shirts, right?
1:12:10 Um where what I would do is I'd wear the same
1:12:13 shirt every time and when I was done with it,
1:12:16 I would take it off, leave it in the car before I'd walk into the house.
1:12:20 And it was almost like medical examiners,
1:12:21 the way they do with their examination coats, they leave them at work.
1:12:25 Because they may have had to sadly do an exam on a child or something.
1:12:28 So, I would leave it in the car.
1:12:30 Then, I took up Brazilian Jiu-Jitsu about 12 years ago
1:12:34 and for me that was key because the phone's off, I'm in present.
1:12:39 If I don't stay present on the mat, something bad's going to happen to my arm,
1:12:43 my leg, my ankle, or I'm going to get choked out.
1:12:45 So, that was great.
1:12:47 And then never doing anything work related regarding those cases at home.
1:12:52 Taking it somewhere.
1:12:52 Go go to Starbucks, wherever.
1:12:54 So that I don't talk about that associating that with my family.
1:12:58 And having a great uh group of buddies, a wolf pack so to speak,
1:13:04 of people that know what you're going through,
1:13:06 that see when you're holding on too tight.
1:13:08 Um I had a great friend Ryan that would do
1:13:10 that for me and I remember I had to do that for him.
1:13:12 He had a case where it was a girl that was caught up in a horrific situation,
1:13:15 but she was doing some awful things to some children, some babies.
1:13:19 And he fell for her.
1:13:20 He was he was really connected.
1:13:22 So after the case, he's like, "Well, Brad, you know, this this this." I go,
1:13:25 "What did she do to the baby?" And he tells me and I go, "Ryan,
1:13:29 what did she do to the baby?" And then finally he gets
1:13:33 out of this haze because sometimes we had to understand the boogeyman,
1:13:37 you kind of have to go to their world a little bit.
1:13:39 And the problem of doing that is you have to go to some dark places.
1:13:42 So thankfully, I had good people there that could see
1:13:45 something wasn't right and I needed to take a little break.
1:13:48 Now, don't a lot of federal agents say, like Secret Service or the FBI,
1:13:53 they'll go in and interview some of these people that have
1:13:56 done horrific things to help them with current or future cases?
1:14:00 Yeah, the FBI does that quite a bit.
1:14:03 Um their behavioral analysis unit will go and and try to once again try
1:14:07 to understand people's minds or they'll go
1:14:08 to serial offenders and try to do that.
1:14:10 And that's always something that's so fascinating that I always tried
1:14:13 to pick the brain of of of people that I would run across
1:14:16 that would do that type of stuff because they're amazing at being able
1:14:19 to just sit there and just almost turn it into a therapy session.
1:14:23 You know, interrogation it's not what people think.
1:14:26 People think an interrogation is, "Tell me now!" Good cop, bad cop.
1:14:30 You know, making up evidence.
1:14:31 No, that's that's horrific.
1:14:32 And people that do that, that's caveman type mentality.
1:14:35 Like I truly want to be your buddy.
1:14:38 Like let's let's put it this way.
1:14:39 Let's go back into your world.
1:14:40 Now, were you interrogated?
1:14:42 Yeah, the I did the very first time was with uh local police,
1:14:47 but then I had a lawyer with me but then
1:14:49 I went by myself to the Department of Banking.
1:14:51 a poor choice.
1:14:52 Sat there for 5 hours but this this is where it gets worse.
1:14:55 So listening to the whole 5-hour interview were postal inspectors.
1:14:59 Oh, yeah.
1:15:00 And after the interview they bring me
1:15:02 into this room and they show me their badges
1:15:04 and I didn't I thought postal inspectors were like
1:15:06 civil because I didn't know they were federal agents
1:15:08 and then I sat with them for like another
1:15:11 half hour and they had targeted questions for me
1:15:14 based on that interview and then they gave me
1:15:16 a target letter at the end of the interview.
1:15:18 Um but that was my experience with that.
1:15:21 Yeah.
1:15:21 So some similarities, some difference like you know proffers obviously
1:15:25 having somebody is a little bit different.
1:15:27 But a true interrogation is not like I said
1:15:29 what people think but let's say things would have
1:15:31 went different and let's say I would have been
1:15:34 chatting with young Ian a few years back, all right?
1:15:37 And I know a little bit about your case
1:15:38 but I don't know what everything about it, okay?
1:15:40 But I would obviously get to know the stuff on the front end.
1:15:44 I would try to make that great first impression, have a great handshake.
1:15:47 Um I would obviously like to dress professionally but not aloof.
1:15:50 So I want to dress slightly above wherever you're going to be.
1:15:53 Um So this with khakis is probably my typical thing.
1:15:57 I'm not coming in with a shirt and tie.
1:15:59 And I'm going to find out about family, education, employment, leisure.
1:16:01 I'm going to ask you some of those behavioral questions
1:16:03 but at certain point we got to get down to brass tacks.
1:16:06 And at a certain point I have to make you feel good
1:16:09 about the situation meaning it's almost like Sun Tzu would talk about
1:16:13 how if you surround your enemy they become very very dangerous because
1:16:16 they know that there's no way out so they'll fight to the death.
1:16:19 You have to leave a little bit of an opening.
1:16:21 And when you leave a little bit of an opening they rush for that opening.
1:16:24 So what would be the opening for you?
1:16:26 Let's go back.
1:16:26 How old were you in when your case happened?
1:16:28 I was 18 so I got Yeah,
1:16:31 I was 18 when I had the the meeting with the investigators.
1:16:36 So if I was the person talking to you I would
1:16:38 be like Ian there's no doubt whatsoever that you did this thing.
1:16:43 Okay, there's there's no doubt whatsoever.
1:16:46 Do I think for one moment 6 months ago, a year ago,
1:16:50 you sat there and you were like, "Hmm,
1:16:52 how can I take advantage of people?" Absolutely not.
1:16:55 Now, do I talk to those people, Ian?
1:16:57 Absolutely.
1:16:58 In fact, that's who I prefer talking to cuz those are bad guys.
1:17:02 But, let's be honest.
1:17:03 Let's talk about what really happened here.
1:17:05 This wasn't about people that made
1:17:06 bad investment choices that should know better,
1:17:09 that should know they're not going to get a 50% return on their investment.
1:17:12 Anybody that invests with Goldman Sachs knows that and they
1:17:15 were hoping against hope that maybe we get lucky here.
1:17:18 They're going to write that off as a loss.
1:17:20 You know what this is?
1:17:20 Little Johnny, little Sydney, they lost some money that they were going to spend
1:17:25 at college because they're whatever and they said it to their mom
1:17:28 and some mom called in to the US attorney buddy
1:17:31 of theirs and that's why you're in this chair right now.
1:17:34 Can we both agree upon that?
1:17:35 Whereas, if you were anybody else or if
1:17:37 you would have just been a couple other people,
1:17:39 this wouldn't be a big deal on the end.
1:17:40 All right?
1:17:41 So, what I want to do is I want to try
1:17:43 to understand not the what cuz I know the what.
1:17:45 I want to understand the why.
1:17:47 And if the why is because you had some initial success, you started feeling it.
1:17:51 Now, you got a car payment.
1:17:52 Now, you got this.
1:17:53 Now, you got people that you're trying to take care
1:17:55 of and then the snowball starts going down the hill.
1:17:58 And then the snowball starts going down the hill.
1:17:59 And then, you know what?
1:18:01 You've got this great plan on paper, but shoot,
1:18:04 now we've got one of our acts, there's a snowstorm.
1:18:07 Now, one of our acts, somebody gets sick.
1:18:09 Now, one of our acts, you know what?
1:18:10 It just didn't show up the way we did.
1:18:11 Now, some alderman says or or some college administrator says, "Well,
1:18:16 you can't bring people in and buses from other colleges." Oh, shoot.
1:18:20 Well, man, that's an extra thousand people I can't bring
1:18:22 at $25 a ticket and the next thing you know,
1:18:26 you're chasing trying to get back to normal.
1:18:28 So, what do you do?
1:18:28 You go to some people to try to make
1:18:29 it right and before you know it, you're drowning.
1:18:32 And let's be honest.
1:18:34 Do people make good or bad decisions when they're drowning?
1:18:37 Somebody that's truly drowning, Ian,
1:18:39 will grab their own child and pull them down to get one more breath of air.
1:18:43 I think you were drowning.
1:18:45 And if that's what we're talking about here,
1:18:47 that's a whole lot different than somebody was planning,
1:18:49 scheming, hoping, trying to take advantage of people.
1:18:51 That's not you, right?
1:18:53 I could be wrong, but is that you?
1:18:56 That's not you, right?
1:18:57 I think you're the guy that just made a mistake, got caught up in a situation.
1:19:00 Is that what we're talking about?
1:19:02 And I would do it while trying to create a Catholic confession.
1:19:06 Okay?
1:19:07 Why do I don't know if you're Catholic, Ian,
1:19:09 but why do people go to a Catholic confessional?
1:19:12 Cuz they have something on their mind.
1:19:13 They got something on their mind.
1:19:14 What What is makes it conducive to communication?
1:19:20 Pri- Secrecy, privacy.
1:19:21 Secrecy.
1:19:22 You put that little veil.
1:19:24 You can't see the priest on the other side.
1:19:26 The priest is offering you professional judgment,
1:19:28 advice, salvation, do your 50 Hail Marys, whatever.
1:19:31 If the priest was in there going, "What?
1:19:33 You did what, Ian?" If he was judging you, if he was being disrespectful,
1:19:37 if he was talking with a loud voice, he's talking with a low voice.
1:19:41 He's making you feel good.
1:19:42 He's being your buddy.
1:19:44 And that's what communication is, and it's going to happen if you got
1:19:46 involved in a situation in your personal life,
1:19:49 if you had a breakup, a divorce, whatever the case may be.
1:19:51 What would a good buddy do?
1:19:52 He'd blame the other person.
1:19:54 He'd understand what you're going through,
1:19:55 and he'd demonstrate empathy by saying, "Look,
1:19:57 there's a lot of other fish in the sea." That's what good friends do,
1:20:00 and that's also what good communicators do.
1:20:02 Well, we know you're definitely in the Secret Service,
1:20:04 cuz they pretty much did that whole thing.
1:20:07 [laughter] I mean, they they they they played upon we know it was an accident.
1:20:10 Um we're going to help you.
1:20:12 It was help, help, help.
1:20:13 Here's a business card.
1:20:14 I think they definitely took hopped on the fact
1:20:17 I didn't have a lawyer at the time, so business card, this.
1:20:20 I gave them like addresses, bank records, everything.
1:20:23 Um well, cuz I trusted them.
1:20:25 Like I I thought that they were going
1:20:27 to actually in my best interest to help me.
1:20:30 Little did I know that they were just shooting for prison time,
1:20:33 um but that was at the direction of like the prosecutors and everything.
1:20:37 But yeah, that they they I warmed up to them with that.
1:20:41 They were really good at that.
1:20:41 But I was also really young, too.
1:20:43 Yeah, that's I mean, I don't want to say that's, you know,
1:20:45 I'm very careful about talking
1:20:48 to any juveniles because they're so impressionable.
1:20:51 False confessions happen.
1:20:52 They do.
1:20:53 Um when you talk to juveniles, it can happen.
1:20:55 When you offer fake evidence, it can happen.
1:20:57 When you offer promises and guarantees, it can happen.
1:21:00 So, I'm very, very concerned about that and I would try to make
1:21:02 sure that I have holdback information that I can, you know, prove up.
1:21:06 But in how I talk to people, I try not to be manipulative.
1:21:10 Am I going to try to influence them?
1:21:11 100%, right?
1:21:13 But I'm I'm not going to manipulate them.
1:21:16 Yeah.
1:21:15 Now, over the 25 years, you know,
1:21:18 big part of your job is secrecy and you can't go and and talk about it.
1:21:22 How do you deal with those situations coming home to your family?
1:21:25 You had a brutal day, but it's stuff you're not even allowed to talk about.
1:21:29 So, I'm kind of lucky.
1:21:30 Most of the investigations we did were very white-collarish, okay?
1:21:34 So, and most of the protection stuff wasn't really secretive, you know?
1:21:40 It'd be a regular day going,
1:21:41 "I stood in the stairwell again today." Or drove the boat around.
1:21:46 It was great.
1:21:46 Like, the Bush detail, they sent me to EMT school,
1:21:48 they sent me to boat school, they sent me to rescue swimmer school.
1:21:51 So, that was pretty much it.
1:21:53 Like, "Man, the water was cold today." Yeah, and traffic was awful.
1:21:57 Like, it's pretty normal.
1:21:58 It's not like CIA or, you know,
1:22:01 some FBI agents that are working crazy JTTF Joint Terrorism Task Force
1:22:04 cases that they've got to be really on with their with their family.
1:22:08 Uh the things we wouldn't talk about is just
1:22:10 obviously what we heard in the limousine from the protectees.
1:22:14 If you could do it all over again,
1:22:15 would you pick a different agency or are you happy with the agency?
1:22:18 I I mean, I truly had a a blessed career with the Secret Service.
1:22:21 I wouldn't change a thing,
1:22:22 and I know not everybody can say that, but every place I wanted to go,
1:22:26 every opportunity I wanted to do, I got.
1:22:29 Um My wife you have [clears throat]
1:22:32 a decision after you do your first field office.
1:22:34 I was in Chicago for 7, 8 years and of course you come on the job going,
1:22:38 "Man, I want to run next to limo.
1:22:39 I want to get on Air Force One." And that was the plan
1:22:43 and then an opportunity presented itself
1:22:45 on the former detail with Bush and they're like, "Yeah, you summer in Maine.
1:22:49 Uh you live in Houston during the winter.
1:22:51 Uh you get a higher cost of living.
1:22:53 Um you're not in DC.
1:22:55 The houses are a lot cheaper." And my wife started being like,
1:22:57 "I kind of really like this." Um so you make decisions based upon the family.
1:23:01 And if I would have done it differently, chasing a carrot,
1:23:05 I wouldn't have got to get back into polygraph.
1:23:07 I wouldn't have got to get in teaching.
1:23:08 So it's that whole butterfly effect where
1:23:10 everything just kind of worked out well.
1:23:12 Tell everyone about the book.
1:23:14 Yeah, I appreciate you asking.
1:23:15 So um in between uh retiring and moving on to my next federal job,
1:23:19 um I wrote a book called Tell Me Everything.
1:23:21 And at first I was just trying to write it for cops.
1:23:24 Like, "Okay, how do you do a better job communicating?"
1:23:26 Because we sometimes do not a great job at de-escalation.
1:23:30 Sometimes we don't do a great job at victim interviews.
1:23:32 Uh and then detecting deception and then
1:23:34 obviously also once we detect deception,
1:23:37 how do you get information out of people?
1:23:38 But then the more and more I started writing about
1:23:40 it and kind of relating to situations in the job,
1:23:42 I found, "Wow, this is just going to help a teacher.
1:23:44 It's going to help a parent." And the same thing with my editor.
1:23:46 They're like, "This is a communication book." So what
1:23:49 I tried to do is distill the stories down,
1:23:50 some of which we did talk about today,
1:23:52 but say, "How do we prepare for an interview?
1:23:53 How do we pick the right time, the right place?
1:23:55 How do I get you in the right head space?
1:23:57 How do I get me in the right head space so that we can have that communication?
1:24:00 How can I engage in active listening?" And then how can I detect deception?
1:24:04 You know, how can I look for those delays?
1:24:06 How can I look for that vocal inflection uh that's at a higher pitch
1:24:09 and you would need to have a question
1:24:11 mark next to it versus an exclamation point.
1:24:13 You know, there's a difference between somebody saying no and no.
1:24:16 Uh the no is very deceptive.
1:24:18 Uh look at exclusive qualifiers.
1:24:20 There's about 20 different things that scientifically I look at to say if you
1:24:24 study this type of stuff you're going to put yourself in a position to win.
1:24:27 And then if people are deceptive, how do we still maintain a relationship
1:24:30 but try to get that information from them?
1:24:32 So, hopefully it lands with everybody.
1:24:34 Um the initial feedback was I've got
1:24:36 from bankers and investors and negotiators that are like,
1:24:38 "Oh man, this is this is what we needed." So.
1:24:41 Yeah, I can see you speaking to big,
1:24:43 you know, companies if you're not already doing that already.
1:24:46 Yeah, it's been it's been a fun ride for sure.
1:24:48 Well, Brad, thank you so much for coming on the show today.